Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
nicholas
Posted
Fantastic! Peace of mind accomplished
Response from CitizenShipper· May 6, 2025
Nicholas, thank you for your wonderful comment! We're so glad we were able to provide the peace of mind we strive to offer all of our customers. We look forward to assisting you again whenever you need us! -Karla
Patricia I.
Posted
Samantha our transporter was excellent. She always kept us posted during the long trip from CA to NY. Would definitely use her and citizenshipper again
Response from CitizenShipper· May 6, 2025
Patricia, thank you for taking the time to share your experience! We're thrilled to hear that Samantha provided such excellent care and communication throughout the journey. We would be honored to assist you with any future shipping needs! -Karla
Deepika G.
Posted
smooth experience
Response from CitizenShipper· May 6, 2025
We're so glad to hear that everything went smoothly for you! Thank you for trusting us. We look forward to assisting you again if the need arises.- Karla
June
Posted
The dog was taken good care of along the way. He had food and potty breaks. Updates were posted. Timing for the whole trip was shared. The driver was nice when we met him.
Response from CitizenShipper· May 6, 2025
June, thank you for sharing your experience! We're so happy to hear that your dog was well cared for throughout the journey and that the driver kept you updated along the way. Your peace of mind means a lot to us. We truly appreciate you choosing CitizenShipper and hope to assist you again in the future!-Karla
Roz L.
Posted
CitizenShipper allows you to receive multiple quotes to have your pet shipped to you from responsible pet shippers!
Response from CitizenShipper· May 2, 2025
Thank you for sharing your experience! We're happy to hear that you found it easy to connect with responsible pet transporters and receive multiple quotes. We appreciate you choosing CitizenShipper and are here whenever you need us again!-Karla
Krista G N.
Posted
Great experience
Response from CitizenShipper· May 2, 2025
Krista, thank you so much for sharing your feedback! We're glad to hear you had a great experience. We appreciate your support and look forward to helping you again whenever you need us!-Karla
AJ
Posted
The platform works well and the service was solid. I did run into an issue with one of the shippers on the CitizenShipper platform, but after I filed a complaint, their customer service team stepped in and handled it professionally. They really made sure my concerns were addressed. I appreciate their support and would definitely use them again.
Response from CitizenShipper· May 2, 2025
We truly appreciate you taking the time to share your experience. We're glad to hear that, despite the issue you experienced, our team was able to step in and ensure everything was handled to your satisfaction. Thank you for trusting us. We look forward to assisting you again in the future!-Karla
Sam G.
Posted
I am a first time dog owner and used Citizenshipper to have our puppy driven from Missouri to Arizona. I ended up booking through Citizenshipper with the company Wags-N-Whiskers (HIGHLY recommend them as well!) Of course everyone is skeptical at first with these kinds of sites but we had an AMAZING experience and were connected with a wonderful company who drove our puppy across the country for us. The process was seamless and it was very reasonably priced and easy to use. Would definitely recommend and will use again in the future.
Response from CitizenShipper· May 2, 2025
Sam, thank you for taking the time to share your experience! We're so happy to hear that CitizenShipper helped connect you with a wonderful company like Wags-N-Whiskers and that your puppy's journey went smoothly. As a first-time dog owner, we know how important it is to feel confident and supported throughout the process, and we’re thrilled we could be part of this special moment for your family. We truly appreciate your recommendation and look forward to helping you again with any future shipping needs!-Karla
