Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Valeriia
Posted
Website helped me to find delivery company for bring my kittens to another state
Response from CitizenShipper· May 25, 2025
Valeria, thank you so much for your kind review! We’re glad to hear that our platform helped you find a reliable driver to safely transport your kittens to another state. We'd be honored to help with any future shipping needs!-Karla
Savita M.
Posted
All stuff delivered before expected time.
Response from CitizenShipper· May 24, 2025
Thank you for your review! We’re glad to hear everything was delivered ahead of schedule. It’s always great when things go even better than expected! We appreciate your feedback and hope to assist you again in the future.-Karla
Kim Coniglio G.
Posted
I I was thoroughly satisfied with the exceptional service, extensive provider network, and reasonable costs associated with hiring a last-minute dog transporter from Memphis, Tennessee, to Chardon, Ohio. I utilized Parker Rides, and Amber’s services were truly remarkable. She arrived punctually, she maintained constant communication throughout the journey, and delivered my beloved puppy with utmost care, affection, and efficiency. I wholeheartedly recommend her to anyone prioritizing the well-being of their canine companion during transportation. In addition, I highly recommend Citizen Shipper and strongly suggest Parker Rides got all of your pet transportation needs!
Response from CitizenShipper· May 24, 2025
Kim, thank you for your thoughtful and detailed review! We're thrilled to hear that you had such a positive experience with both CitizenShipper and your driver. It’s wonderful to know that Amber provided exceptional care, consistent communication, and a smooth, punctual delivery, especially on a last-minute trip. We know how important your pup’s well-being is, and it means a lot to us that you felt confident and supported throughout the process. Thank you again for the recommendation. We’d be happy to help any time you need us!-Karla
Shamike H.
Posted
This transporter was so pleasant and professional he even took pics to show me he giving him alittle walk.Fantastic !! I cant thank him enough.
Response from CitizenShipper· May 24, 2025
Thank you for your wonderful feedback! We're happy to hear that your transporter was both pleasant and professional. We truly appreciate your kind words and hope to assist you again in the future!-Karla
Ruihai L.
Posted
The driver is nice and very good to dog, she walked and stop every a few hours, she drived 2400miles in 4 days, nice pace, point to point, very convinience, dog is very happy
Response from CitizenShipper· May 24, 2025
Thank you for your kind review! We're so glad to hear that your driver took great care of your furry family member with regular stops and a smooth, well-paced journey. Most importantly, we’re happy your pet is doing well and arrived happy and safe. Thanks again for sharing your experience!-Karla
Yohana P.
Posted
Put me in contact with the best company to transport my 15 year old nervous chihuahua! Also got tons of quotes from different companies so id know what price range the service would cost me. Within an hour of making my account and asking for quotes i got more than 15 people offering me their services. The process was very easy and fast, the website notified me immediately when someone messaged me or left a quote. The transporters are very professional and have reputable reviews and pages well organized by the website. Before using this service i wasnt convinced i could trust an online network to connect me with high end businesses but Citizenshipper is very professional and organized. You can easily access information about the drivers and their reputations. Loved it and would use it again in a heartbeat dont hesitate to give it a try!
Response from CitizenShipper· May 24, 2025
Yohana, thank you so much for sharing your experience! We're thrilled to hear that you were able to quickly connect with the right transporter for your beloved chihuahua and that the process felt easy and reassuring. We understand how important it is to feel confident when entrusting someone with your pet, especially one who needs a little extra care, and we’re so glad our platform helped make that possible. Your kind words about our professionalism and organization truly mean a lot. We’d be honored to help again anytime!-Karla
Sonia P.
Posted
Great company to transport your dogs cross country. Air conditioned vehicles, continuos updates with pictures. Excellent service and dogs were home safe and sound. My dogs were very happy when they got home.
Response from CitizenShipper· May 24, 2025
Sonia, thank you so much for your thoughtful review! We're so glad to hear that your dogs arrived home safe, sound, and happy. Providing continuous updates and ensuring their comfort throughout the journey are things we take great pride in, and it’s wonderful to know that you appreciated them. We truly value the trust you placed in us for such an important journey!-Karla
john V.
Posted
I will keep it brief. I found a puppy that I ended up buying. The pup was in Indiana, and I needed to get the dog from there to me in Atlanta. I researched my options and costs. I came across CitizenShipper, which allows you to make your request and then enables pet shippers to reach out to you and negotiate a price. CS provided insurance on the shipping, which was nice and unexpected.
Response from CitizenShipper· May 20, 2025
John, thank you for taking the time to share your experience! We’re glad to hear that CitizenShipper helped connect you with a pet transporter and that our Pet Protection Plan provided added peace of mind. We hope your new puppy is settling in wonderfully in Atlanta. If you ever need assistance with future transport needs or have any questions along the way, we’re always here to help. -Karla
