Steve C.
Posted
Do not use this company
I received a text from them to my booking details. could never get in to see my information. They wanted to verify to being a human. went through the process more times then I can count. Finally gave up.
Bad
496 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cheaptickets is listed under Activities & Tours.
Cheaptickets (cheaptickets.com) has 496 customer reviews on Rated Honest, with an average rating of 1.6 out of 5.
Showing 407 reviews with 1 star · Clear filters
Steve C.
Posted
I received a text from them to my booking details. could never get in to see my information. They wanted to verify to being a human. went through the process more times then I can count. Finally gave up.
Ryan S.
Posted
Straight up thieves. Misrepresented themselves and their abilities, cancelled our tickets and stole our money. Then they play dumb when you try to escalate the issue to a superior. Avoid at all costs!
Se Jin B.
Posted
They are scammers. If they say 100% refund with an insurance, you're getting it as a credit, not an actual money back. And if you book a flight ticket with credit again, you will be asked to pay twice as much. Please do not purchase on this site.
Stas P.
Posted
Nooit hier tickets Kopen. Ze lichten je op, ik kocht tickets waarvan ik de datum voor 55 euro kon wijzigen dus dat is wat ik dee. Ik ging betalen en in de mail stond dat de datum niet is gewijzigd. Dus ze hebben letterlijk geld gestolen.
RL
Posted
ATTENTION. I bought my tickets, 2h later they said the airline gave them the wrong rate, then they cancelled my purchase. THIS HAPPENED 2x in two different occasions and in different dates. After COVID crisis, this is a NEW TACTIC TO RIP-OFF customers Shame!!!
Blanca C.
Posted
I bought refundable tickets with insurance. First, the email said it will take 7 to 10 business days to get the refund, then I called in 8-5-2022 and I was told 3 to 5 business days to get my refund. Today 8-12-2022 they are telling me 4 weeks.
Christelle L.
Posted
Please never ever use this airline ticket service. You get what you pay for. Cheap is an understatement. The customer service is horrible! God forbid an emergency comes up and you have to cancel your ticket. They'll charge you a secret $99 fee and only tell you when its time to redeem a new ticket. Worst mistake of my life. I'm down 100s of dollars but I assume they would do right by their customers. I'd rather just pay directly from the airline. In that case, at least they'll try to accomodate
Rudi R.
Posted
Horrible service…. If there is no problem than it works, but we had a flight cancelled and the communication is just soooo bad. You cannot reach anyone by phone, the app makes you want to kill the algorithm …. It is just not worth the money saved. Had two real bad experiences loosing money, time and nerves and will never use it again