Excellent
582 reviews
CharlieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Charlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 463 reviews with 5 stars · Clear filters
Amir Rashid E.
Posted
charlie always provide good and speedy service!
Response from Charlie· Nov 8, 2024
Hi Amir, Thank you for your positive feedback! It’s great to know that our efforts to provide excellent service are appreciated. We’re committed to continually improving and providing you with the best banking experience possible. Thank you for choosing Charlie!
Patricia W.
Posted
Charlie has a grand reputation of protecting me fro fraud and systemic to back up their actions. They are there when needed . All transactions are documented. They have a system to transfer money which is very secure. This is the best system of protection that is use to protect senior citizens. Sincerely, Patricia A. Wright
Response from Charlie· Nov 18, 2024
Hi Patricia, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
Bernard
Posted
I guess like others who get paid on certain dates, we sometimes if not a lot r broke, my charlie debt card, gives me funding 3 to 5 days early and it has rescue me. Ty Bernard
Response from Charlie· Feb 14, 2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Ruth T.
Posted
Since I’ve started using Charlie, it’s been really better! I love it!!!
Response from Charlie· Nov 15, 2024
Hi Ruth, Thank you for your positive feedback! It’s great to know that our efforts to provide excellent service are appreciated. We’re committed to continually improving and providing you with the best banking experience possible. Thank you for choosing Charlie!
Kathy C.
Posted
I have had many banks with checking accounts and Charlie has been one of the best To keep my money safe, I trust in Charlie and I’ve been putting out the word that people with Social Security should use Charlie thank you for giving me the opportunity to trust you with my Social Security
Response from Charlie· Nov 18, 2024
Hi Kathy, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
Penney
Posted
Changing to Charlie was the best decision I ever made as a senior. It was easy. I can depend on them to know exactly when my money will arrive. They let me know when money is taken from my account. You can check your balance on line or over the phone. It is convenient and customer service is excellent. I love them !!!
Response from Charlie· Nov 15, 2024
Hi Penney, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team is excellent and that your enjoy our extra fraud protection features. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
Linda L.
Posted
I like getting my Social Security check earlier. Charlie has lots of extra helps: such as, Free Norton Life Lock, ways to move money, Fraudshield, block international transactions. Customer Service is always friendly and helpful.
Response from Charlie· Nov 18, 2024
Hi Linda, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
Susan S.
Posted
I always receive my Social Security check five days earlier than normal. Transfers are made to my other bank quickly. I most certainly recommend Charlie as an account you can trust.
Response from Charlie· Nov 18, 2024
Thank you, Susan, for your lovely review! We’re happy to hear that you find our online banking services user-friendly and efficient. Our team is dedicated to providing a user-friendly experience, and your feedback reaffirms the hard work we put into it. If you have any suggestions for further improvement, we’d love to hear from you! Thank you for choosing Charlie!
