Average
5,239 reviews
CerebralHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Ego I.
Posted
Absolutely best choice i've made so far this year. I love it.
Response from Cerebral· Jan 20, 2026
Dear Ego Ipse, Thank you for choosing to share your positive feedback about Cerebral! Your kind words motivate us to keep pushing the bar higher. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
Jaclyn
Posted
Cerebral not only offers the convenience of my psych appointments but they offer therapy and medication delivery services. I never have trouble scheduling and the customer support I have received is unparalleled. This is my 3rd year with Cerebral.
Response from Cerebral· Jan 20, 2026
Hello Jaclyn, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
Anna
Posted
Absolutely love cerebral as I travel for work. They are easily accessible and I’m so happy to get to work with Sean again towards my mental health goals
Response from Cerebral· Jan 8, 2026
Hello Anna, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
Skylar
Posted
I was really at my lowest when I decided to give Cerebral a try. I have had nothing but the best care! From everyone! Not just my therapist! They truly saved my life.
Response from Cerebral· Jan 6, 2026
Dear Skylar, Thank you for choosing to share your positive feedback about Cerebral! We're encouraged to hear about your good experience with us, as our team consistently strives to provide high-quality care and service. We're always here to support you! If you need further assistance or have any questions, please feel free to reach out. Kind regards, Customer Engagement Team, Cerebral
Lana
Posted
The doctor was very helpful and professional. Despite the issue I have with my insurance, she was able to help me and prescribe me much-needed medicine for 3 months. I like that my medicine will be sent straight to my home. Very convenient.
Response from Cerebral· Jan 5, 2026
Hello Lana, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
Laura E.
Posted
When you're struggling with your mental health, the last thing you're gonna be able to do is deal with insurance, doctors, and pharmacies. Cerebral makes it easy and simple to get help when you need it most.
Response from Cerebral· Dec 15, 2025
Hello Laura, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
Maimounatou S.
Posted
I’ve had a great experience with this company. I love my therapist. The doctors are kind. They truly care about your mental health and it’s like having a support group and everyone needs a support group. I also love that I’m able to see my providers schedule and pick a schedule on my own with no third-party in between us. It’s amazing Sometimes they even have appointments available on the weekends, which is really nice when you have a tight schedule. I highly recommend this company.
Response from Cerebral· Dec 11, 2025
Hello Maimounatou, Thank you for sharing your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
M B.
Posted
met with a provider for the first time today after learning I would no longer be able to receive my prescriptions for anxiety through k health. which you guessed it.. GAVE ME ANXIETY. the provider I met with was very kind and made the whole process easy to understand. thanks!
Response from Cerebral· Dec 10, 2025
Dear M Bogie, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
