Average
5,239 reviews
CerebralHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 350 reviews with 4 stars · Clear filters
Chelsea
Posted
I love their service. I have been put on new medication by them and have never felt better... the only problem is their availability for the therapists and the communications. You go through a coordinator person and it’s just weird. Then, you only see your therapist once a month for free, but additional $ if you need more than 1 session. I’ve stayed only because the medication has made a true difference, that I only need to see my therapist once a month.
Theresa
Posted
My provider was great. The meds were lost in the mail for five days, so that was not so great.
Mariana
Posted
I've been with Cerebral for a month now and I am having a great experience. Both of the providers I've talked to were pretty great and made me comfortable and explained how the service works. I am still on my first week of the medication, so I am not sure if it is working or not. The price sounds fair for what is included. I recommend it!
Rebekah S.
Posted
I love it so far! The only thing I would change is the price. But I know nothing medical is cheap.
Jessenia S.
Posted
The care counselor is great! I didn’t have the opportunity to meet with the care provider just yet, but my only reason for not giving 5 stars is because of the video set up the company uses is horrible I could see the care counselor and she could see me but we could not hear each other and we had to use the phone to hear and the video to see which was fine in the end but for giving something like this a try you want to trust there are no issues with the company technology.
Alexa M.
Posted
Helpful to me. Highly recommend for those who are looking for viable solution to psych needs & busy schedule and/or covid19 shutdowns.
Response from Cerebral· Mar 15, 2021
Hi Alexa, I appreciate you taking the time to share your feedback with us. It is valuable for us as we continue to improve our services. I apologize if you faced difficulty using out system and services. It is disappointing to hear that you received less-than-satisfactory services. I would like to take some time to repair your trust in Cerebral, as well as see how I can be of assistance. Please reach out to me at (415)403-2156 or [email protected] and ask for me directly. I look forward to hearing from you! Kindly, Molly V. Cerebral Coordinator.
Daniela Belen M.
Posted
My counselor left cerebral so I’ve been assigned a new one. It’s is sort of a not so good start but remaining positive
Elethea S.
Posted
I am happy with the program so far. I do wish the my care counselor could get back to me a little sooner. I don't here from my doctor for 3 days or so, which is frustrating when you have medication questions. Otherwise I appreciate we can do this online and I do feel like I am getting good care from the physician.
