Jhena
Posted
They are amazing I needed help with…
They are amazing I needed help with navigating the app and also had a discrepancy with my pharmacy but it was fixed. Cerebral is awesome and I’m so glad I decided to go with them

Average
5,239 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 3,389 reviews with 5 stars · Clear filters
Jhena
Posted
They are amazing I needed help with navigating the app and also had a discrepancy with my pharmacy but it was fixed. Cerebral is awesome and I’m so glad I decided to go with them
Ashley V.
Posted
I really like this service. Everyone has really listened and helped me
Bethany G.
Posted
I unfortunately had a few issues but their customer service is top notch and found a solution. Good communication.
Response from Cerebral· Jun 17, 2021
Hi Bethany, Thank you for taking the time to share your feedback about your experience with Cerebral. I am sorry that you have had difficulty with receiving your medication along with the cancellation process. I am sure this can be frustrating, and I sincerely apologize for this experience. I would like to see what I can do to help. Please reach out to me at (415)403-2156 or [email protected] and ask for me. Best, Stefanie H. Cerebral Coordinator
Michelle W.
Posted
Great and quick response very knowledgabke and helpful
Diane A.
Posted
My care team is excellent! I felt an instant positive connection with them. I am confident they will help me through this difficult time.
Luisa R.
Posted
Cerebral is amazing! They really listen and come up with the best way to help you. I love the monthly meetings with my care counselor because she is awesome and very understanding. I'm glad I chose cerebral.
M.L.
Posted
The counselors are excellent. Cerebral is always there when you need them.
Shenina R.
Posted
My therapist really eased my hesitancy about therapy. She is so easy to talk to. It feels like in talking a friend more than a medical professional. I am glad I took the steps to get the help I need. One another note, my provider was nice and easy to talk to also. However, I don't think Zoloft is the best thing for me and it is nearly impossible to get in touch with him . I hate the way the meds make me feel. I need something to get me out the bed, not sleep more. :(