Average
5,239 reviews
CerebralHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 350 reviews with 4 stars · Clear filters
Kathleen S.
Posted
I have been To a lot of counselors with less than satisfactory results and I only came to you because my dr an family insisted. I had no intention of letting anyone get behind my walls an was extremely surprised how comfortable I felt and had crumbled down a little bit of one of my most painful walls. I have a goal now that means a lot to me and one I want to obtain and with my therapists help I know I can.
ckb
Posted
The Counselor was great. Felt really comfortable speaking with her, When was getting meds prescribed, they kept mentioning one of my meds was a stimulant when in fact it is not at all it is the opposite. If it wasn't for personally issues, would continue, but at this time not able.
SEAN-MICHAEL B.
Posted
EDIT: Cerebral reached out and was able to fix all the issues I was having. They worked with me to find a better plan that fit my needs and I really appreciate that. Also, affordable pharmacy! Medication stopped working after a week Can’t get in touch with prescriber Coordinator takes 24 hours for each response, even when I just have a follow up question/concern Only 30 minutes of “non-therapy” per month?
Response from Cerebral· Jun 24, 2021
Hi Sean, Thank you for sharing this helpful feedback. We're constantly working to improve our services here at Cerebral, and we sincerely apologize for any difficulties you may have faced. I'd like to see how I can assist. Please feel free to contact (415)403-2156 or [email protected] and ask for me. Best, Stefanie H. Cerebral Coordinator
Jacki M E.
Posted
Ultimately, I decided that Cerebral is not for me, but I think it can be an excellent option in situations where people have obstacles to treatment such as lack of insurance, lack of access to providers, or scheduling issues. Everyone I had contact with was kind, compassionate, and helpful. From start to finish I truly felt like Cerebral wants to make sure people receive the best care possible.
Response from Cerebral· Jun 23, 2021
Hi Jacki, I appreciate you taking the time to share your feedback with us at Cerebral. We value the opportunity to continue to improve our services, and I am sincerely sorry for any difficulties you may have faced in utilizing or canceling our services. I can see how that may have been a frustrating experience. I would appreciate the opportunity to learn a little more about your experience, and I would like to see how I may be able to assist. Please feel free to contact me at (415)403-2156 or [email protected] and ask for me. I look forward to hearing from you. Best, Stefanie H. Cerebral Coordinator
Stefan R.
Posted
I had a good session with both of the counselors I consumed with. But since I am on Xanax (don’t want to be) you cannot really help me. I’m consulting with a local therapist and an appointment with a psychiatric NP to help me with my meds.
Jeremy G.
Posted
This is about the app and the tracking of medication. The fact that there isn't any tracking for it. It just says tracking info pending or in transit until it's delivered.
Collin E.
Posted
I absolutely love this service. I would have to say this is the best service I've ever had. Everyone is very insightful, thoughtful, and very considerate. Ive never had a provider explain things this good and indepth, also explained their reasoning for choicing the medication they choice. Also is much cheaper then going to a doctors office or clinic. Through my experience in life I would of been paying around 4x as much for the level of care they provide. So in my opinion your paying nothing for the best service you can find for your depression and anxiety. So if you read this and are struggling with finding good service to help, I beg of you to just give it a try and see if it helps you as much as its helped me. I started by just giving it a chance plus its only $30 for the first month and only other thing you'll have to pay for is just your medication, which is really really cheap in my opinion. So please give them a chance
Alexandria C.
Posted
Finally found a therapist I love after being with you guys for a year + so excited!! Love this! Finally growing and healing slowly but surely
