Bad
269 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Before posting a review make sure you tried to get in touch with our customer support team using our website https://centrobill.com .Always quote order number and customer support ticket number in your review.
Centrobill (centrobill.com) has 269 customer reviews on Rated Honest, with an average rating of 1.8 out of 5.
Showing 183 reviews with 1 star · Clear filters
Kieran
Posted
Paid 50 monthly and got nothing but repeating snaps I’d like that money back
Response from Centrobill· Jul 27, 2019
Dear Kieran, Please kindly use our self-care website centrohelp.com to apply for a refund. Regards, Centrobill Team
reece M.
Posted
iv had the worst experience ever wit this service i went to get a free 24hr trail went to cancel and its not letting me pull up anything to cancel it iv tried all 3 of my email address and still nothing if someone can help me resolve this iv had 3/4 months of unwanted subscriptions i would like a refund but that not my main priority its to cancel this so this doesn't happen again
Response from Centrobill· Jul 24, 2019
Dear Reece, It seems that you've mistyped your email address during the checkout, and now unable to log into our self-care website. However, instead of sending your request to our always helpful support team, or kindly asking here and being helped right away, you decided to blame us for your own mistake. This makes us all feel upset. Please report your inquiry to [email protected]. We will come back as soon as we can. Regards, Centrobill Team
Styves
Posted
Bad service. Don't put your card on that thing, you'll regret it! Websites that use that service to charge you should be taken down .
Response from Centrobill· Jul 31, 2019
All payments made by reviewer were refunded by our in-house anti-fraud team. The reviewer was not allowed to use the service by us, nor we took any money from him/her. So to say, given all the inputs we decided we do not want to see this person as our customer. Yes, we are picky :) Regards, Centrobill Team
Steve C.
Posted
Subscribed to top-tier model's SC through Fancentro at her request. There was limited content and the advertising for her 'fleshlight' product began on first day. Immediately after ad the 'chat' seemed impersonal and robotic, maybe FC call center worker or bf w laptop responding to 25 viewers at once. I didn't buy product but tipped $50 to discuss possible custom video order. I was discreet and respectful. After several days no "Thank You" for tip, or further 'chat'. Cancelled subscription after 1 wk. Total expense: $80.00.
Sehleenuh
Posted
I cancelled my FREE trial the first day in order not to get charged $29.99! When I cancelled it, it send me an email stating that I cancelled my membership. I thought all things were fine and dandy! however, they keep on charging me, which has now totaled up to $89. To say their customer service is horrible is an understatement. Please do not waste your time with this unprofessional service. They lack responsability and care for their consumers.
Response from Centrobill· Jul 10, 2019
Dear Sehleenuh, Although you were clearly presented all the information about your two subscriptions, you only canceled one of them back in April. The other one lasted until you canceled it a day ago. We will tolerate all attempts to blackmail us with 1-star review and unpleasant feedback about our customer service (who promptly, politely and comprehensively replied to your questions via email). Regards, Centrobill Team
Frank
Posted
I havent even bought anything and now ive been charged 27 euro’s I need help and want a refund
Kevin Y.
Posted
Subscribed to a service, never got access to said service, and then cancelled. Found out yesterday I’d been charged over $75 for something I cancelled months ago. I’d like a full refund ASAP.
Response from Centrobill· Jul 2, 2019
Dear Kevin, You'd were not charged if you canceled it. We will message you directly to figure out some information about your order and resolve it to the mutual satisfaction of both parties. Regards, Centrobill Team
Ahmed essam C.
Posted
I've made my first subscription 3 days ago and after couple hours of checking the influencer profile, it was the shock!! 99% of the content not exclusive as he mentioned It's all everywhere! Additional to there is just very few content And also didn't add me to any social media platforms because the influencer not active at all So I've sent email to cancel my subscription and get my refund but no one replied to my email Now .... I need my refund and i need to cancel my subscription
Response from Centrobill· Jul 1, 2019
Hi Ahmed, We see that your request has been answered 4 hours ago, and a full refund was issued. Bad things may happen, sorry for that. Try signing up to another influencer and change your mind about us. Regards, Centrobill Team
