CASAINCReviews of casainc.com

Their customer service is second to none. Staff did follow up calls which most companies do not . My customer is pleased with their products. Would definitely use again.

Sent from my iPhon I purchased the CasinC brass faucet with handheld shower wand for my new soaker tub. The look and quality is very good The tub spout fills the tub quickly. I liked it so much I also purchased the matching dual shower set with rain head. It provides a very luxurious experience. I needed to replace the hand held shower wand. Customer service helped figure out what part was needed within 24 hours. I would order this manufacturer again.

Purchased a shower assembly and had some leakage around the handle/nozzle. Emailed and Thomas in support was very helpful. Sent us a replacement diverter cartridge, did not require the old one returned. We installed new cartridge and everything was great, no more leaks. Excellent customer service!

Very good quality

Diane was great. I explained the damaged part was my fault. I wanted to purchase the damaged part, however they replaced the entire order. I am extremely happy with my experience . Diane made sure I was happy with my experience.

Hi! I am overall very satisfied with the service I received! I was helped by Diane and Jane. The original product I purchased was missing the faceplate. I called in and was welcomed with friendly greeting and she got some information from me and reached out when she had a solution for me. They sent out a new plate, unfortunately it didn’t quite fit so we dove deeper in and was able to order a other plate that fit perfectly!

Diane was very helpful and patient in finding the correct replacement parts for my cup rinser. Thanks so much!

Excellent product and service!