Excellent
86 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The CareGiver Partnership delivers home health care supplies such as incontinence products, skin care, mobility aids and a range of services such as meal delivery directly to consumers homes. Products are delivered discreetly, fast... and with free shipping over $50.Over 100 different samples of incontinence products to try before you buy. For $3.49 S&H they will mail samples of incontinence products so consumers can avoid the costly mistake of buying product which does not meet their needs.They help caregivers and their loved ones with answers to their caregiving questions through the thousands of articles about caregiving issues. They also offer help with product solutions, ordering supplies, advice and information, from their Wisconsin based team of Product Specialists who are all current or former caregivers.Caregivers and their loved ones may order as needed or take advantage of the dependable Never Run Out regularly scheduled delivery service which ensures they never run out of needed supplies.Questions? Call The CareGiver Partnership toll free at 1-800-985-1353 M-F 9-4 CST.
The CareGiver Partnership (caregiverpartnership.com) has 86 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 80 reviews with 5 stars · Clear filters
Sabina B.
Posted
Dependable and reliable . Easy to reorder in tely fashion
Response from The CareGiver Partnership· Aug 10, 2015
Dear Sabina, We appreciate your comments. Easy reordering by phone or online. On the phone, just give us your name, and we pull up your order history and help with a current order. If it is a repeat order or something new. Our knowledgeable product specialist are here to help. Thank you for your continued business. Lynn Wilson (Founder)
Lisa F.
Posted
They have all the products you need and more. Customer Service A+ Delivery was fast and convenient. Thanks.
Response from The CareGiver Partnership· Aug 10, 2015
Dear Lisa, Thank you for taking the time to share your thoughts. We're glad when we can meet or exceed customer expectations. We pride ourselves on carrying a large variety of quality Brand name products. Lynn Wilson (Founder)
Kathryn Y.
Posted
It is good to know that a personal care product can remain personal. The delivery box that contains the care product is unmarked as to content. The website is easy to use for all levels of computer literacy and the order intake to the delivery date has always been within a week of each other. I have used the phone for ordering and the agents are courtious, effecient and proficient.. I have recommended this company to others who need personal care products. Very satisfied!
Response from The CareGiver Partnership· Aug 3, 2015
Dear Kathryn, Thank you for taking the time to provide your feedback. You mention several points of service we value; most products ship discreetly, easy website access, quick delivery typically within 2-5 business days and knowledgable product specialist to help on the phone. We appreciate your business and comments. Lynn Wilson, Founder
Dale J.
Posted
I'm always pleased with how fast your products arrive. The website and ordering process are very easy.
Response from The CareGiver Partnership· Jul 31, 2015
Dear Dale, Thank you for taking the time to complete your review. We very much appreciate your business! We recognize that you can't afford to run out of your much needed supplies. That's why we deliver from a network of 43 warehouses across the U.S. so that 80% of our deliveries occur within 1 to 3 business days. Lynn Wilson, Founder
Claire P.
Posted
This is an excellent company. And it does not use a "call center" located in a foreign country. It keeps its business in America and I can understand the staff person.
Response from The CareGiver Partnership· Jul 28, 2015
Dear Claire, At The CareGiver Partnership we pride ourselves on the Personalized Attention we strive to bring to each and every customer. For example, your call will be answered in Neenah, Wisconsin by the third ring by one of our Product Specialists. If all our specialists are on the phone speaking with other customers, all you have to do is leave a message and we will return your call as soon as possible....no phone tree or hold time! If your order is placed before 2 PM CST, it will ship the same day. We are so pleased you have been happy with the service you have received. Lynn Wilson, Founder
Lois M.
Posted
You make the ordering so easy that it is very hard to make a mistake. the product was here in 3 days; I was very surprised the product came so quickly. Great job!
Response from The CareGiver Partnership· Jul 28, 2015
Dear Lois, We appreciate your taking the time to provide feedback. Our quick delivery is usually within 2 - 5 business days, however, some customers see next day delivery. The home delivery is a great convenience, no more big bulky packages in your grocery cart, hauling to the car and then into the house. We strive to make sure we're providing service that meets or exceed your expectations. Our compassionate and knowledgeable product specialists are always happy to help answer questions and help guide you to the 'right' product for you. Our product specialist have at least 5 years helping people with incontinence products. Lynn Wilson, Founder
C B.
Posted
Found company on-line when searching for products for my Dad's incontinence. Love that he could try samples before large purchase. Happy with fast delivery.
Response from The CareGiver Partnership· Jul 28, 2015
Thank you for taking the time to provide your feedback. Samples of incontinence products to try before you buy - people buying incontinence products for the first time waste $130 in trial and error mode according to the makers of Depend and Poise. That’s why we offer our convenient ‘try before you buy’ incontinence product sample service... We are so glad that you were able to find a product that worked well for your father. We appreciate your business! Lynn Wilson, Founder
Joy R.
Posted
This was my first order. The underwear was spendie but good.
Response from The CareGiver Partnership· Jul 28, 2015
Dear Joy, We appreciate your kind words. We hope you were pleased with the direct shipment to your doorstep. The Caregiver Partnership offers ten times more selection than even the big box stores. You have to drive to the store and hope they have what you need. That’s why delivery to your doorstep is so convenient. And we offer our convenient Never Run Out automatically scheduled delivery service which ensures you’ll never run out. Besides saving an extra 5%, you can cancel, delay or change your delivery with no penalties. And we let you know in advance before it ships. Lynn Wilson, Founder
