Great
221 reviews
CareboxHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Care that's delivered to YOU. That's the promise behind CareBox, a telehealth platform making medically guided weight loss accessible to every American, regardless of socioeconomic background. Patients connect with licensed providers who prescribe personalized GLP-1 treatment plans using semaglutide or tirzepatide, shipped straight to their door. Plans start at $79/month with no long-term commitment. Getting started takes minutes: a 2-minute online intake, a provider review, and if medically appropriate, treatment begins with ongoing clinical support.
Carebox (carebox.org) has 221 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 169 reviews with 5 stars · Clear filters
Joriene B.
Posted
The company is
Response from Carebox· Oct 14, 2026
We’re glad to hear that our team has been helpful and thoughtful throughout your experience. We truly appreciate your support and are happy to have you as part of CareBox! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team
C S E.
Posted
Spoke with Jomar and she was super helpful. Every time I have had to call customer service they were quick to help and very friendly.
Response from Carebox· Oct 14, 2026
We’re happy to hear that Jomar was so helpful and that our Customer Service team has been friendly and quick to assist whenever you’ve needed us. We appreciate you choosing CareBox and taking the time to share your experience! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team
Mercedes G G.
Posted
I received my first order of Tirzepatide the very next day, with a 3 month supply. They do offer different payment methods including flex pay. Everyone was very courteous, listened to all my concerns and answered all my questions, Janelle, Erica, Alex. They also helped me with my patient portal, there is no membership fee, and they offer optional nutritional services for an extra fee. So far, no hidden fees. They do have a VIP founding membership for $9 a month, includes unlimited coaching, dietitian consultation, weight loss tracking, expedite shipping and other benefits, but is also optional. You can cancel it anytime from your profile or by phone call. I am starting my journey so journey and feel this is very affordable to me.
Response from Carebox· Oct 14, 2026
Thank you for taking the time to share your experience! We’re so happy to hear that Janelle, Erica, and Alex took great care of you and helped make getting started with CareBox a smooth process. We want our patients to feel comfortable, informed, and confident in their journey, and it’s great to know you’ve had such a positive experience so far. We appreciate you choosing CareBox and wish you the very best on your journey! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team
Vick
Posted
I cannot say enough good things about the customer service here. From the moment I reached out they listened with genuine patience and truly understood what I was going through. Instead of rushing me or offering a generic fix, they took the time to explain everything clearly and worked with me to find a solution that actually fit my situation. Finding this level of empathy, kindness, and professionalism is rare these days. I will definitely be recommending them to everyone I know!
Response from Carebox· Oct 13, 2026
Thank you so much for taking the time to share this! We’re happy to hear our team made you feel heard and took the time to work through your concerns with you. We believe every patient deserves to feel supported and receive clear answers, and it means a lot to know that came through in your experience. Thank you for trusting CareBox and for recommending us to others! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team
mario L.
Posted
Nice and clear explanation on the phone
Response from Carebox· Oct 13, 2026
Thank you for your review! We’re glad our team took the time to explain everything clearly and make sure you had the information you needed. We appreciate you choosing CareBox and are happy to be here to support you! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team
Ellen V.
Posted
Toni went beyond what others have done she explain every thing to me took time to give me personal attention to get me through the process she's valuable to the company and deserves a raise out standing serve thanks Toni
Response from Carebox· Oct 12, 2026
Thank you for sharing this wonderful feedback! We’re so glad Toni took the time to walk you through everything and give you the personal attention you needed. We agree that team members like Toni make a real difference, and we’ll be sure to share your kind words with her. Thank you for choosing CareBox! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team
Andrew H.
Posted
Very easy and simple to use. Janelle was very welcoming and a pleasure to speak with. Very excited to begin the program!
Response from Carebox· Oct 12, 2026
Thank you for the great review! We’re happy to hear that getting started was easy and that Janelle made you feel welcome. We’ll be sure to pass along your kind words to her. We’re excited to be part of your journey and look forward to supporting you along the way! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team
Elisabeth C.
Posted
Signed up about 3 days ago. Just got my welcome call from a super nice representative. Looking forward to starting this journey!
Response from Carebox· Oct 12, 2026
Thank you for sharing! We’re glad you had a great experience with your welcome call and are excited to have you getting started with CareBox. We look forward to supporting you along the way and wish you all the best on your journey! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team
