Poor
6,298 reviews
Care.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Rated Honest, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
David P.
Posted
Adriana was exactly who we needed to care for my elderly mom after a hospital stay
Response from Care.com· Nov 21, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Donald J.
Posted
The individuals we met were great. Process was great.
Response from Care.com· Nov 19, 2025
We love seeing this! Thank you for taking the time to post this review!
Diane
Posted
I don't know how I tripped over care.com in my desperate attempt to find a housekeeper. From the first, the experience was easy to use, and the site setup is well thought out. I contacted several people, several people contacted me, and we arranged an interview and hired a stellar candidate. I've already recommended the site to others. Well done!
Response from Care.com· Nov 19, 2025
It's so fantastic to hear that you've had such a good experience! Thank you for sharing!
Jillian S.
Posted
MY DAD IS 68 and suffered what could have been a life threatening stroke. as a result the kind of care he received after rehab was crucial to his recovery. Browsing care.com I found the Anewa home care agency in Charlotte NC where my Dad and I are located. I am extremely grateful to care.com because the Anewa agency is doing an outstanding job and everyday the caretakers go above and beyond.
BL
Posted
Great way to meet potential caregivers. I like that there is a background check, and then I have the option to do an additional one.
Response from Care.com· Nov 18, 2025
We're so glad that you're happy with the service! Thank you for the five stars!
Barbara C.
Posted
Care.com has really gone out of their way to work with me and help me with whatever questions or issues I have encountered. I have been really impressed by their customer service! An on-line chat 💬 or call and they have put my worries to rest.
Response from Care.com· Nov 18, 2025
We are absolutely thrilled to see that you are having a good experience and we appreciate your leaving us a review to let us know! Thank you!
Ray J.
Posted
This was my second time this year to use care.com for senior care and the updated program was much better especially marking not interested for all those applicants that other than the one I chose close by.
Response from Care.com· Nov 18, 2025
So happy to hear you are finding success with the site! We really appreciate you sharing your experience! Thank you, Care.com Member Care Team
Susan W.
Posted
Sarah was wonderful and would definitely use her again very responsible and reliable and absolutely very loving with my babies!
Response from Care.com· Nov 18, 2025
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
