Poor
6,298 reviews
Care.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Rated Honest, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Nancy H.
Posted
Great App with clear instructions, easy to connect and wonderful roster of applicants
Response from Care.com· Dec 2, 2025
That’s so great to hear you love your experience with the site! Thanks for sharing!
Hazel T.
Posted
Care made it easy to find caregivers in my aarea, and I liked being able to compare profile and reviews. It saved me a lot of time searching on my own.
Response from Care.com· Dec 2, 2025
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!
Valued C.
Posted
Many of the applicants were more for general tutoring or care for children. My request was for college level calculus, and pre-calculus tutoring. There were several very qualified applicants, and my son was able to pick the one with the best fit for him.
Response from Care.com· Nov 26, 2025
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!
M W.
Posted
Very helpful platform to find jobs as a nanny with amazing families!
Response from Care.com· Nov 25, 2025
We're so happy you've been having a good experience! Thank you for taking the time to share this!
Michael Z.
Posted
Kadence was on time and helpful through the process. She was a great caretaker and would recommend her as a service provider for others.
Response from Care.com· Nov 25, 2025
Thank you so much for taking the time to share that you were able to find such a good caregiver! We love to see it!
Douglas M.
Posted
Quick response. good communication. Luanna was on time and did a great job. I will call for her again.
Response from Care.com· Nov 25, 2025
We're so happy to hear that you found a good caregiver! Thank you for sharing!
Vytorus W.
Posted
The person that applied for the job responded very quickly, which was very helpful for me and making the arrangements for her to come over and care for my dad
Response from Care.com· Nov 24, 2025
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
RB
Posted
Best platform to find caregivers and other job seekers. I have been a member since they launched, with no complaints. The membership fee is affordable and the customer support is excellent.
Response from Care.com· Nov 20, 2025
We are absolutely thrilled to see this feedback! Thank you for taking the time to post this!
