Average
792 reviews
Cannon SafeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Cannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Cannon Safe (cannonsafe.com) has 792 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 519 reviews with 5 stars · Clear filters
Tim
Posted
I had an issue with my keys, and Ray Lopez was very helpful in resolving my problem. Clearly explained how to fix my problem and was timely in responses. Highly satisfied with level of customer service!!!
Jordan T.
Posted
Louis Michael has excellent customer service skills and a positive attitude during my experience. He helped me find a stack on cabinet model to get a new set of keys and went beyond expectations from phone to email would highly recommend thanks Jordan
Tom T.
Posted
Faulty motherboard/keypad issue resolved thanks to Armando! Called in because keypad kept beeping even with brand new battery and Armando was amazing in helping to guide me through troubleshooting steps. Eventually ended up placing an order for some replacement parts and am very satisfied with the service provided.
Nicholas D.
Posted
Great customer service registered my product quickly
t J.
Posted
Honestly, I started out somewhat frustrated, trying to get keys for my new safe. Although when I got on the phone with Armando, he had everything completely resolved in under 10 minutes. The product is great, my guns and documents are safe, I would highly recommend Cannon Safe's for protecting what protects you.
Woody P.
Posted
The keypad assembly on my Cannon safe broke while I was removing it to change the battery. I emailed Cannon to see if replacement parts were available for me to purchase. Mr. Armando responded within a day and kindly asked for some information about my safe. I provided the information on a Saturday and 1 business day later, I received an email stating my parts were on the way at no cost to me. I was expecting a parts list or diagram from which I could order what I needed. Customer service like Mr. Armando provided is yet ANOTHER reason Cannon Security Products is my go-to source for all of my safe-keeping and security needs. I can, and indeed DO, highly recommend Cannon Security Products as a high quality product with unmatched customer service after the sale.
Richard P.
Posted
Louis Michael did a wonderful job helping us resolve a problem with our safe. Cannon Safe company has excellent customer service.
"B"
Posted
I had a bad experience with the customer service representatives. Then along came Romeo Baptista to save the day. He solved my problems in about 15 minutes. Where as the others spent over a hour and fifteen minutes and they were useless. The others need to learn from Mr. Baptista on how to provide good customer service..... Thanks again Romeo!
