Dave D.
Posted
Had a keypad issue with my safe
Had a keypad issue with my safe. Gabe from customer service was very helpful with helping me order a new one

Average
792 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Cannon Safe (cannonsafe.com) has 792 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 519 reviews with 5 stars · Clear filters
Dave D.
Posted
Had a keypad issue with my safe. Gabe from customer service was very helpful with helping me order a new one
Phil
Posted
Toni did a great job of taking care of me
John Y.
Posted
Chatted with agent about my Cannon Safe's Electronic Lock taking way too many tries to open. Set me up with a replacement lock and only charged me for shipping 15.95 service was fast and easy!
Darrell W.
Posted
Gabe knew what he was talking about. He listened and helped in a courteous manner. Thank you very much.
Timothy F.
Posted
The experience was excellent, took a while to get through, lay your phone on lap about 10 minutes, but the lady took my info, it was about keypad eating battery's, got new one ordered 31 dollers, I was to lazy look for receipt.
E. W.
Posted
Cabe was very helpful as well as knowledgeable. He answered all my questions, explained where to locate my key number and never made me feel rushed. In my opinion, his customer service was exceptional.
Ron
Posted
Toni Rodarte was able to help me with my combination change and forwarded the user manual as well. She was very polite and very very patient!!
Rob
Posted
I used the chat mode available and the CSR was extremely helpful. I have been experiencing issues with my digital keypad… I was never provided with the troubleshooting steps to attempt to resolve it and so far, my safe appears to be functioning normally. But, this is how the safe has been functioning… it will open/close with no issues for several months, then won’t open. The CSR provided an email to use should the safe start malfunctioning again… THANKS TONI!