Ai
Posted
Unreliable company in terms of security
I used Cambly for one year with annual subscription and it ended, and I was not updating next year subscription. Teachers and service themselves are just okay though. However... the next year subscription was enrolled as mistake by system although I didn't enroll, and they ACTUALLY tried to make a transaction with my registered card with annual amount $1193.40!!! Luckily my credit card declined the transaction.
Response from Cambly· Nov 29, 2023
Hi there! So sorry for the renewal experience you had. Like any subscription, your plan renews on the expiration date. This lets you continue to study on Cambly with the same discount for as long as you like! All our users can stop their plan from renewing right from their Account Settings page any time before it expires. I understand you could not turn that option off. I just wanted to let you know that we're always here to clear any misunderstandings - please don't hesitate to reach us out via http://cambly.biz/help Best!


