Excellent
7,217 reviews
CallonDocHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
CallonDoc (callondoc.com) has 7,217 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 546 reviews with 1 star · Clear filters
Nicole
Posted
My questions were not answered.
Response from CallonDoc· Jun 14, 2022
Good Morning Nicole, we are here and happy to help answer any questions you may have. Please connect with our patient support by call, text or email at: 214-466-6618 or [email protected].
Charlie Ann B.
Posted
I received no communication expect the petal stating “pending” on my visit for 17 hours. Not from customer service, admin staff, or anyone. I was informed during my consultation that night time is only staffed with one provider and they answer the consultation in order they come in. If this is the case, then the company needs to update the website and advertisements on Google to state so. This is false advertisement to state 24/7 within 1-2 hours if you are not able to fulfill that.
Response from CallonDoc· Jun 13, 2022
Good Morning Charlie, thank you for letting us know a bit more about your consultation and we're sorry that you had a poor experience. We would love to look into this further for you. Please note that our patient support is available 24/7 and can be reach by call, text or email at: 214-466-6618 or [email protected] and you can always connect with them at any time during your visit. Reach out to us here so we can make sure you get the care that you need and have a good result. Don't forget we also offer a free follow up visit in case you're not feeling better.
Amanda A.
Posted
Wasn’t satisfied with anything I got from this. Very unhelpful and customer service extremely rude
Response from CallonDoc· Jun 7, 2022
Good morning Amanda, we're terribly sorry that you did not receive the care you needed and had a poor experience with patient support. We would like to look into this further and make it right, please email us directly at: [email protected].
Valarie L.
Posted
First, prescription not received at pharmacy. Then there is a problem with the prescription not being fillable because it was written by a PA without doctor approval. Total waste of time and money.
Response from CallonDoc· Jun 6, 2022
Good Morning Valarie, thank you for letting us know more about your experience and we're sorry that you're having difficulty picking up your prescription. We would be happy to help you with this, you can connect with us by call, text or email at: 214-466-6618 or [email protected].
M.C. H.
Posted
Current patient. Needed a form signed by a doctor stating that I could attend online college classes. They refused to fill it out, saying I needed a physical examination. If it were a physical or CDL, I could understand, but to take classes at home?
Response from CallonDoc· Jun 6, 2022
Good Morning M.C., we'd be happy to look further into this to see if we can get you the care you need. Please contact our patient support by call, text or email at: 214-466-6618 or [email protected].
ANONYMOUS
Posted
Difficult to get someone to respond. Have to wait 1 hour for a response via email. I purchased the medication YESTERDAY and I’ve been trying to get the prescription since 9am this morning, it’s now 5:30pm and no prescription has been sent & the pharmacy closed. WHAT A DAY!!!!!! Very bad experience for my husband and I.
Response from CallonDoc· Jun 6, 2022
Good morning, thank you for taking the time to let us know more about your experience. We're very sorry to hear that you had difficulty getting the care you needed. We would like to make this right, our patient support is available 24/7 by call, text or email at: 214-466-6618 or [email protected]
Matthew S.
Posted
Not very efficient and over priced for no help
Response from CallonDoc· Jun 2, 2022
Good Morning Matthew, thank you for connecting with us and letting us know more about your experience. We'd like to make sure you get the care and support you need. Please contact us through our patient support, they are available 24/7 by call, text or email at: 214-466-6618 or [email protected] and can better assist you there.
Clarence S.
Posted
It sucked unfortunately
Response from CallonDoc· Jun 1, 2022
Good Afternoon Clarence, thank you for letting us know more about your experience. We would like to make sure you get the care you need and the opportunity to turn things around for you. Please contact our patient support, they are available 24/7 by call, text or email at: 214-466-6618 or [email protected].
