Average
221 reviews
BYDFiHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The original intention of BYDFi was to provide simple, safe and convenient digital asset trading services to global users. The founding team of the platform realized the development potential of the digital asset industry and the growth of user needs, and hoped to provide users with a safe trading environment. Therefore, in 2020, it recruited a group of senior technical teams with firm blockchain beliefs and established BitYard, the predecessor of BYDFi.With the continuous development of the platform, the team carried out a comprehensive upgrade of the brand in 2022 and officially changed its name to BYDFi. With the beautiful vision of "BUIDL Your Dream Finance", we will continue to provide safe, reliable, authentic and transparent digital asset trading services to users around the world.
BYDFi (bydfi.com) has 221 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 45 reviews with 1 star · Clear filters
shivam K.
Posted
Very bad exchange If you are in profit in this exchange, they simply block your account and grab your hard money. They block my account and grab my 10500 usdt only writing one line you voilted our terms of service. And blocked my account and refused to provide any refund. I can provide you tons of proof.
Sibo I.
Posted
Don't use BYDfi before some research. 1. They have changed name from Bityard to BYDfi 🚩 I almost was in to it, but when i tried 3 times with registration (with phone nr) and failed🚩, i removed the APP immediately. Than i have some time to waste so i red some reviews. Thanks 666 that i failed with registration. The best way to BYD[ build your dream] is stay away from bydfi.
Mariya P.
Posted
Very bad platform, NOT recommended to anyone. They stolen all my money somehow and fo not want to take any responsibility. I filed some case : complaint to US Financial requlator, so hopefully they will loss a license soon. Customer Service just bad, they are froud and TOTAl Scam.
Louise M.
Posted
I wish i had never deposited any money with them. Be very wary. They let you take some very easily but make it as hard as they can to get the rest. Shocking customer service. Complete joke. Bunch of criminals and should be held accountable. Now expect me to resolve the situation by going to the Ayr'Lp
JOE N.
Posted
They scammed out of 10,000$! Avoid this exchange at all costs
synergy S.
Posted
Opened two long positions at high leverage. As I was watching, they vanished. I checked the charts and the blockchain, there was nothing. Even ChatGPT reviewed the evidence and said I was majorly owed an explanation. So I contact support, they say they'll get back to me. A few hours later, same thing. Two days later, same thing. Finally after nearly a week with zero communication from them, I approach for the 4th-5th time and they said "we'll look into it by the end of the month." That's today, December 11th. It's taking them 25 days to get me an answer. I told them "**** it, keep it. you were going to anyway," and I'm deleting my account.
shaun
Posted
Lousy customer service. Stole my money. Told to expect a response in a month. Placed stop orders on 2 different trades. Site didn't close them out. Contacted customer service and after multiple back and forth next thing I knew they liquidated both of my positons. I even have screen shots showing they were stopped hours before liquidation occurred. And I contacted them hours before liquidation to report the problem. Scam exchange DO NOT TRUST THEM
Matt
Posted
I was right in the middle of a critical point in a futures perpetual contract and was adding funds to prevent liquidation and all the sudden the website closes down for a period of time causing me to lose all my assets. Which could have been easily prevented if the website wouldnt have conveniently became inaccessible for everyone. And all Ive gotten from customer service is the run around over n over.
