Great
511 reviews
BuyBrakes.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1998, Veteran Owned - BuyBrakes.com has been fully engaged in guiding enthusiasts, racers, driving instructors and consumers in the complex subject of purchasing brake and suspension upgrades and delivering those components from dozens of the best brands in the world at the best pricing possible. When you connect to our sales team, you'll actually be talking live to real brake experts ready to discuss and provide solutions regarding your vehicle's braking and suspension challenges.Having a complex component, order or delivery problem that you feel you need to talk to the company founder about? He's at ext. 459 at our toll-free number where you could reach him live or he'll return your call the next business day. Who does that? We do.There is no better company at having complex conversations regarding the dozens of brake and suspension brand offerings as it relates to thousands of year/make/model vehicles on offer in North America. BuyBrakes.com is the go-to resource for automotive technicians and auto repair facilities to call when they are not exactly sure what Brembo, Stoptech, Wilwood or other brand Brake Caliper is hanging off the spindle on the car/truck or SUV that just pulled into their shop. Yes, they call us to find those tricky bits. Are we always correct? Only 98% of the time. The other 2% we're digging deeper within the hollowed halls of engineering staff inside the brands themselves.Are our vendors struggling with supply chain issues in 2021? Yes
BuyBrakes.com (buybrakes.com) has 511 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 19 reviews with 4 stars · Clear filters
Tim J.
Posted
I love BuyBrakes but the time i order and when they have to ship is too long. I ordered Brake Pads on Tuesday Morning Early, and up to now Thursday Mid Day I have not heard anything about them, if they been shipped or what. Make me think it may be better to just go to a parts place and get pads that to order online. I am not happy with the shipping and customer service as in keeping the customer up today with what is happing with the order.
Kyle V.
Posted
Things were simple and fairly priced. The only reason that it gets a 4 star is because the system is wrong for my vehicles. I have a 2004 Toyota 4Runner and 2007 Lexus GX470. They have the exact same brake lines however the system states that 2-21186 does not fit the Lexus. It does though. Other than this issue, the site was great.
Raudy F.
Posted
🔥🔥🔥👌👌👌👌👌💯💯💯
Robert R.
Posted
Web site is set up great, great parts selection, great prices and I like how throughout the web site there are info sections that explain what the parts are in detail and why you may need them/not need them. But, several purchases now and it has taken a week so far this time and they haven't even shipped my item, I got a conformation email 7 days ago and that's it. I understand the whole Covid thing, but, 7+ days just to grab 2 steel braided lines and toss them in a large envelope then toss it in the outgoing packages should take a total of about 45 seconds. I really enjoy the web site and will always buy from them, but the whole shipping thing really let's me down time and time again.
Jk
Posted
The links in Helpdesk and Tracking, sub category, "Order status and Shipping" does not work and show that " the page is not working". Also when you sign into your account, it does not show order history or account detail etc, just profile and logout options.
Response from BuyBrakes.com· Feb 7, 2020
You're right! We've been implementing a vast number of website initiatives lately and those links we're missed! It is now on list of updates/adjustments needed. Thank you!
Mark K.
Posted
Would have given it 5 starts except it did not allow me to select a shorter shipping time other than standard
Steve P.
Posted
Very smooth retail purchase. Quick to pick, pack, and ship. Good work.
Chris
Posted
Have bought pads & rotors for years from BuyBrakes.com. Every time has been a good experience, always pretty quick shipping & getting exactly what I ordered. The only negative thing I’ve experienced has been with the website not having certain items listed, even though they are available, also I’d like to see better &/or more detailed info on the products, maybe a little more specific to the customers vehicle, instead of just a general description which I could get by looking at the manufacturers page. The last time I purchased, I did from the mobile site which I didn’t really like that much, I would like to see the Mobile site look and feel more like the Desktop site, if possible.
