Ana M.
Posted
Buildium is a great PM platform
Buildium is always super helpful to our team and it is great to have the priority access to get answers to questions quickly. All team members we have worked with are amazing and super knowlegeable.
Great
792 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 501 reviews with 5 stars · Clear filters
Ana M.
Posted
Buildium is always super helpful to our team and it is great to have the priority access to get answers to questions quickly. All team members we have worked with are amazing and super knowlegeable.
Cherre T.
Posted
I love how customer service is always available to take care of any of my issues. The software is very easy to operate. I love it
Melissa
Posted
Very informative, helpful and responsive!
Markene
Posted
The customer service staff went above and beyond. Every time I contact them, they have the solutions that I need and they are so patient and will walk me through the most difficult processes.
Gloria
Posted
I have been working with Buildium for over 10 years. I have always received excellent customer service. They are very patient and knowledgeable.
Chris A.
Posted
I had called in several times to resolve two big accounting questions, and was not able to get help. In talking to him, he guided me through all the steps and was patient with me as I was working through things myself with his guidance. Even asking me to tell him what I am doing out loud, as I figured it out my self. From writing zero dollar checks to transfer money between properties to partial paying bills to sending deposit reserves back to owners. I wish I could always talk to him when calling in.
Johnny M.
Posted
Joseph understood each of my questions and was able to assist all of my concerns. Also, talked about how Buildium product support constantly looks for ways to get better.
S. B.
Posted
The wait time was very short. Gentleman was very polite and was able to put me in touch with the 1099k department. Thank you