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792 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 102 reviews with 4 stars · Clear filters
Brian
Posted
We have been using Buildium for roughly 5 years, and are very happy with the software. There is room for improvement, but they are constantly doing just that. I'm very happy with the software, and could not imagine running my business without it.
Ginger
Posted
most everything is great for what we need at Tara PM. there are a few aspects that need to be worked on, but buildium is quick to reply and let us know how they are updating the software.
Bill J.
Posted
I couldn't run my business without Buildium. They have made tremendous strides in the last 3 years, and will continue to improve systems, I'm sure. They are very responsive to user suggestions, and have the best tech support this side of godaddy! I'm a raving fan!
Ariel
Posted
I wish the software had more accounting functionality and could integrate with my leasing software subscription. The leasing end is very very basic so there’s no way I can use it for my needs. The customer service, online portals and pricing is great. Thanks!
Response from Buildium· Mar 23, 2018
Hi Ariel, Thank you for providing us with feedback! We're happy our customer service and portals are meeting your needs. We are very focused on improving our accounting functionality this year, so keep an eye out for new items! Best, The Buildium Team
Andrew H.
Posted
Update many years later and still using cannot be all bad. Could be a lot better, not always easy to use as has some very annoying faults,
Response from Buildium· Mar 23, 2018
Hi Andrew, Thank you for your honest review. We'd love to hear your feedback on what we can do to improve. Our research team would love to have a call with you to find out more. If you're interested, you can schedule a call at the link below: https://calendly.com/anna-buildiumfeedback/30min/03-23-2018 Best, The Buildium Team
Eugene
Posted
I am very satisfied with the software. It's been a big help and I am looking to grow my business now that I have a more efficient way to manage my business. I can focus on growth now. - However, for customer support, I would like to see possible instant messaging. - The payment process is a little cumbersome to send out payments to vendors. - I would like an option to return security deposits electronically - A better option for property inspections for smaller landlords. The current option is too expensive for someone like myself with less than 10 units. - I would like to integrate my own website to Buildium - And I would like to add 360 views to the website
Response from Buildium· Mar 23, 2018
Hi Eugene, Thank you for the great feedback! The items you've mentioned have been noted, and I'm excited to say that a chat option for support is currently in the works - keep an eye out for future updates on that item! Best, The Buildium Team
John King, Bluefax Property M.
Posted
The support staff is great, and easy to get in touch with. Buildium is easy to use, and very affordable. The only reason for 4 stars instead of 5 is that they are missing a few minor features, but are adding to the product every quarter. So they'll get there. The important stuff, collecting rent / paying vendors / paying owners, they do that well.
Ryan
Posted
I really enjoy Buildium and like that they keep adding things to make the process better, I just hope that the price does not keep going up and go through the roof for small companies
