Poor
111 reviews
BrusheoHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Brusheo specializes in developing innovative hair styling tools, including Hair Straighteners, Flat Irons, and Hair Dryers. Brusheo combines refined design, expert manufacturing, fast worldwide shipping, and dedicated post-sales services. Brusheo is committed to helping you achieve naturally glamorous looks with a variety of styling possibilities!
Brusheo (brusheo.com) has 111 customer reviews on Rated Honest, with an average rating of 2.7 out of 5.
Showing 55 reviews with 1 star · Clear filters
Cindy N.
Posted
Do not buy Brusheo Hair Pro! I tried to return one because it didn’t work on my hair. The company gave me a runaround with paperwork I had to turn in and eventually ghosted me. Terrible company! It’s a scam Cynthia
Andrew M.
Posted
Unfortunately this company is a scam. It appears at first to be genuine, but the item I ordered was faulty. They asked for photos and videos, which I sent. They emailed back to say their “team” had agreed to replace it. After this seemingly positive outcome I have not received the replacement, nor heard from them, and they do not reply to my emails.
Andrea
Posted
This is the worst hair straightener ever. Do not waste your money. The advertising video makes it look wonderful, but it is totally and utterly useless, and not worth investing in. DO NOT PURCHASE
Joanne C.
Posted
This straightener does not work!! Customer service is horrible and their return policy is nonexistent. If you dare able to return there is a $49 fee charged. DO NOT BUY!!
Jessica
Posted
Worst hair straightener ever. It does not heat up enough to work properly. I have wavy thin hair - not difficult to straighten, but this device was useless, it made my hair frizzier, bot oddly limp and pathetic looking. Worse, the company is horrifying to deal with, multiple back and forth emails trying to return the brush (despite their "easy return policy"). They repeatedly denied my return despite it being within the constraints of their return policy. And then, AHA.. they accepted the return, provided I pay to ship it from Canada to Belgium which cost near the actual brush. Crazy on me, I followed through and mailed the brush back. Then even more insane, about 2 weeks later the brush came back, as a "return to sender". At that point, I was into the useless brush at a loss of near $200. I contacted the company to enquire why they returned the package and received the response: "Hi XXXX, Can you send us the tracking information for the return?" Such a bad product and company to deal with, do not waste your time.
Caroline L.
Posted
Worst service client ever! I sent several emails and all I got was automated responses and they were not able to respect the 30-day satisfaction guarantee. Don’t buy this brush if you don’t have a super powerful adapter to charge it, otherwise the charge of the brush won’t last more than 10 minutes…
Susan
Posted
I unfortunately bought a Brusheo. I tried to charge it numerous times and it would never hold the charge. I contacted Brusheo who told me that I needed to use a 20 volt adapter charger. I began searching for the appropriate charger and found that the highest voltage that you can get is 18volts for a USB A but I could only find a 12volt. If I send it back I have to pay $49 and pay for for postage. Do not buy this product - they are crooks
Katrina B.
Posted
Zero stars from me Maddening Product doesn’t hold charge for even 60secs Nobody replied to my several emails or fb comments Totally unethical Piece of rubbish Company should be shut down and charged Do not buy
