Michelle B.
Posted
Win, win, win!
Fast delivery, great products, and easy free VIP program where you get extra discounts and rewards- win, win, win!
Great
812 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a unique insulated drinkware brand with a sole focus on the adult beverage community.Shop now with fast shipping at brumate.com
Bru Mate (brumate.com) has 812 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 588 reviews with 5 stars · Clear filters
Michelle B.
Posted
Fast delivery, great products, and easy free VIP program where you get extra discounts and rewards- win, win, win!
Megan G.
Posted
I have been a Brümate customer for several years. Their products are awesome and the quality is amazing! I have never been disappointed by any of the products I’ve received. The customer service for this company is just as amazing as their products! They truly care and are so helpful! I’ll be a Brümate customer for life!!
Erica L.
Posted
I love brumate! Their products are amazing and they are always on top of everything!! A great company taking care of their customers!
Kelsey D.
Posted
Hands down best customer service and you will not find a better quality product!
HeyKellyJo
Posted
I have been ordering through Brumate and telling everyone I know about them. The quality of the cups can’t be beat. I used to use Yeti until I purchased Brumate. They are lightweight and keep my drinks colder longer. Plus I love the selection of styles and colors. I will never go back to ordering anything else.
Teresa
Posted
I have had many insulated cups in the past, but Brumate has my current and future business. First, their items are well made, well designed and just down right beautiful. Second is their customer service. I have had an issue with one item having a flaw, it was taken care of right away. One item that had a flaw wasn’t but I was unable to truly represent the problem in photos so I understood them not being able to replace when they couldn’t see evidence of the problem. It was a difficult problem to show. Nonetheless, I ordered more because they communicated well and did try. I was one of the unfortunate ones caught up in the major shipping delay after Black Friday. They sent emails and made posts to keep customers updated, ended business with the shipper and did all they could do to make things right. Luckily mine arrived just in the nick of time. Even if it hadn’t, the way they handled it all was above reproach in my opinion. They sealed my future business with the way it was handled. I understand some did not receive their gifts in time, but it was not because of Brumates delay, instead it was the shipper.
Jen
Posted
Brumate is an amazing product! I love that I can get something for anyone on my list because they have so many different products plus so many colors. I am one happy customer!
Lia Scottino H.
Posted
I LOVE all of my Brumates!! Hot stays really hot and cold stays cold! I haven’t really had any issues except the bigger delivery issue where Brumate communicated regularly and was incredibly transparent about it. I highly recommend Brumate to anyone and everyone!! Thanks for making incredible products and phenomenal customer service!!