Brondell Reviews | Read Customer Reviews of brondell.com

BrondellReviews of brondell.com

Bathroom & Kitchen
PO Box 470085, San Francisco, California

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3.8

Average

133 reviews

Brondell3.8Average

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Brondell

Brondell is committed to happier, healthier people—and a more sustainable future for all.For more than 20 years, we’ve believed that caring for ourselves and our surroundings is one and the same. Our bidets, water filtration systems, showerheads, and high-performance faucets bring comfort, confidence, and sustainability to any space. We leverage science-backed technology and intentional design to improve the ways you interact with water—from washing and drinking to flushing. Across homes and commercial spaces, our products make it easier to feel better about your daily routines.We believe that everyday choices make a difference. Our bidets help reduce reliance on toilet paper. Our water filtration systems provide safer water while helping customers cut back on single-use bottles. Our water-saving showerheads and faucets help conserve vital resources that we all share. Together, these products make it easier to care for yourself and your surroundings, one day at a time. And that feels better already.

Brondell (brondell.com) has 133 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.

Also known as: brondell.com
Website: brondell.com
Category: Bathroom & Kitchen
Location: San Francisco, California
Listed on Rated Honest: 2026

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Brondell reviews

Showing 85 reviews with 5 stars · Clear filters

Richard F.
Posted Oct 10, 2026
Passed orders great quality
Passed orders great quality
Response from Brondell· Oct 12, 2026
Thank you! We're so glad you've had a great experience and are enjoying the quality of our products.
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Gary D.
Posted Oct 10, 2026
Love this product!
Love this product!! Great gift from our kids
Response from Brondell· Oct 12, 2026
Thank you so much! We're delighted to hear you're enjoying your bidet. What a thoughtful gift from your kids! 😊
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John M.
Posted Oct 10, 2026
Ordered filters for our bidets
Ordered water filters for our bidets. Brondell promptly sent them right out to us! Thank You!
Response from Brondell· Oct 12, 2026
Thank you for the review! We're so happy to hear your filters arrived promptly. Providing fast, reliable service is always our goal. We truly appreciate your support and thank you for choosing Brondell!
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DER
Posted Oct 9, 2026
High Value without a high price!
First, the S102 is a great product. It is well constructed and the install instructions were clearly written (not Chinese gibberish). Though it takes a bit of getting used to, it performs as nicely and consistently. Be sure to run the hot water at the sink before use if you intend to have any degree of a warm wash from the beginning. Also, one might flush and let the tank fill/shut off before running the bidet water so as not to get an unexpected blast of pressure when the tank is finished filling. All-in-all, this product is a very good value and we are glad to have made the purchase.
Response from Brondell· Oct 9, 2026
Thank you for taking the time to leave a review. We're so happy to hear that you're enjoying your EcoSeat and appreciate the thoughtful tips you included. Customer insights like yours are incredibly valuable, and we're grateful for your support. Enjoy your EcoSeat!
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S.MOCZYGEMBA
Posted Oct 9, 2026
The filters came very nicely packaged
The filters came very nicely packaged. Arrived in a timely time. Thanks you brondell.
Response from Brondell· Oct 9, 2026
Thank you for your review. We're glad you received your filters quickly and hope you're enjoying your air purifiers!
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Edward
Posted Oct 7, 2026
A DIY delight.
Time to replace our kitchen sink’s faucet however our above sink Brondell couldn’t attach to the new faucet. Bought multiple adapters, no joy. Discovered the below sink Brondell and purchased it. Amazing after so many weeks of headaches everything went just the way it was supposed to. Redeemed myself in the eyes of my good wife. Thanks
Response from Brondell· Oct 9, 2026
We're thrilled to hear that your installation was successful. Thank you for choosing Brondell, and we hope you continue to enjoy clean, filtered water for years to come.
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GEORGE N.
Posted Oct 7, 2026
Brondell website had exactly the model…
Brondell website had exactly the model number remote control that was needed. I was surprised that it shipped and arrived quicker than expected. Excellent customer service and support:)
Response from Brondell· Oct 12, 2026
Thank you for your kind words! We're glad our website made it easy to find the correct remote for your model and that your order arrived quickly. We appreciate your support!
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SARAH C.
Posted Oct 6, 2026
I appreciated that the replacement part…
I appreciated that the replacement part came quickly, was less than $10, and that it has kept my bidet seat functioning for the past 5 years!
Response from Brondell· Oct 12, 2026
Thank you for the review! We're glad to hear the part arrived quickly and resolved your issue. Thank you for being a Brondell customer. We appreciate your support.
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