Great
837 reviews
Broadmoor RV SuperStore Inc.Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 563 reviews with 5 stars · Clear filters
Kelly
Posted
Broadmoor RV has gone above and beyond! The staff has made the process of buying an RV easy and painless. They were friendly, helpful and not pushy at all. The prices were great and the service amazing! Thank you Angel, Ryan, John and Jordan!
Response from Broadmoor RV SuperStore Inc.· Jul 9, 2019
Glad to hear that your experience here with us was a good one Kelly, thank you for your business!
DANIEL
Posted
It was the best experience I have ever had buying anything. Our sales people were very patient and not pushy at all. They dealt with some loud noises and messes from our baby and they even made sure to make him smile. Only place I will go.
Response from Broadmoor RV SuperStore Inc.· Jul 9, 2019
We value your business Daniel, Thank you!
Briten and Mary D.
Posted
Everything about our experience with Broadmoore RV was excellent. It was a well oiled machine. From sales to walkthrough to Finance, was top notch. Fred and Joe took really great care of us and made sure we had a positive experience. Thank you!
Response from Broadmoor RV SuperStore Inc.· Jun 28, 2019
Thank you Briten & Mary, we value your business!
Joe
Posted
Excellent service got my camp trailer in fast and did superb work keep up the speedy good work Joe Cole
Response from Broadmoor RV SuperStore Inc.· Jun 28, 2019
Glad to hear that everything went go Joe. Thank you for your business!
Abel
Posted
Ryan , was an awesome down to earth salesman not forward or pushy at all. Charles , showed us the ins and outs, in very perfect detail of owe RV. How to set up and tear down.
Response from Broadmoor RV SuperStore Inc.· Jun 24, 2019
Thank you Abel, we value your business!
Johnean T.
Posted
Wonderful experience! Shelbi and Service Department were outstanding. After given the run around by BD and I-90 RV, Broadmoor RV Service Department and Shelbi took over our warranty work. Very professional, caring and things finally got fixed. Parts Department is outstanding also. Highly recommend this business. Shelbi is a Gem!
Response from Broadmoor RV SuperStore Inc.· Jun 24, 2019
Glad you were taken care of and that our staff was amazing. Thank you!
Larry & N.
Posted
We had an excellent experience with Ryan from Broadmoor RV in Tri-Cities
Response from Broadmoor RV SuperStore Inc.· Jun 18, 2019
Larry & Nancy, thank you for your business!
Keith & J.
Posted
This is our second purchase from Ryan Michaelsen at Broadmoor and we wanted to work with him specifically. Like our first experience, Ryan went above and beyond to help us get the deal we wanted. He’s an exceptional salesman and wonderful person. We love our new camper! John Rodriquez in finance was extremely knowledgeable about the process and helped us save some money with some existing contracts from our previous purchase. That really helped us. Charles Hipp was wonderful and patient with our intro to the new camper. He answered every question and put our minds at ease. We are hoping our friend purchases a camper from this team—he can’t go wrong (like he did with his last purchase from another company!). Thanks to everyone who made our dreams come true with our new camper!!
Response from Broadmoor RV SuperStore Inc.· Jun 9, 2019
Keith & Judy, thank your for your business and we hope your enjoying your new rig!
