Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

All the people there where nice. The problem is the product. On our first trip and things started falling off. The trim around the door going outside came off. The trim on the boards under the stove came off. The screen door handle screws where stripped so they fell out. Where the panels are above the TV stufffing keeps falling out of there. Thats all I have to say thank you.

Will only accept 5k on a credit card, no out of town Checks. Pushes the extended warranty a little too assertively. But overall a clean transaction. Haven't had to deal with any service yet. Parts department is very high priced.

For the most part it was a good experience. The salesman wasn't very forthcoming unless I asked a thousand questions. The clerk entering my ssn entered it wrong several times. The finance guy was awesome.

I appreciated the prompt service and low prices

Long time waiting.

The whole process was very good except for the long wait time to do my walk thru inspection of the new motor home 3 hours. And the lack of your techs knowledge about the MH and some of its features, Angel was great all thru the process.

Both the sales department and service department did a nice job.

The process of buying our new fifth wheel was most excellent except for some issues with vehicle readiness at delivery. The sales associate, Marta, spent a considerable amount of time and never made us feel rushed even though we were there on a busy sales event day. Price was good in line with everything I could find on a internet search. Obtaining financing and going the dreaded signing of papers ordeal was probelly the best of any new vehicle transaction I have been through. The loss of one star comes from some delivery problems. The walkthrough of the trailer was througho and again giving us the time we needed. Upon leaving the store the refrigerator outside panel flew off the trailer. Thank goodness my wife was behind me to pick it up. Two days later on the day we were leaving on our first journey I checked the tire pressure and all four were dangerously under inflated (at 50 pounds where recommended pressure for this trailer is 110 pounds). The final issue is that refrigerator didn’t work and when they looked at said in need a part that wouldn’t be available for a week hence our first journey is with a cooler. The fact that the refrigerator didn’t work is just part of owning a RV. The issue is it wasn’t discovered when the RV was prepped. I have to credit the service department in trying to fix the refrigerator problem. They went beyond expections placing the highest priority trying to get me on the road with a working refrigerator, just couldn’t make it happen.