Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Everyone was really nice. Ask a couple question and got the wrong information. Don't think they did it on purpose. Charles was very nice in service and went over everything with us. A few Questions since we brought the camper home and Chuck had been very nice in answering my question. Would recommend you to my friend.

Good price, friendly people , small hassle on getting loan from own credit union instead of going through Broadmore.

Sales Lady , Marta was awesome.. The walk through person very good but as a purchaser I knew more about the product than he but that is a good buyer, I should have known what I was purchasing. Also Broadmoor RV sells so many different brands and options no one could know everything about every coach... Cleaning/set up was the biggest issue...The battery cables were extremely loose (the nuts were not even finger tight and I could move the cables up and down at least a quarter inch.... Blown DC fuse so nothing worked when I got to the coach to hook it up..The cleanup on the trailer was mediocre at best Wheels were not cleaned, windows streaked along with most all of the stainless steel as it was wiped with a damp rag leaving streaks.. A pile of wood shavings by the edge of the slide and another under the sink and another in the bath area, Not just a few but a pile, Between the three approximately a half of cup..The slide carpet was very loose and had to be redone as it bunched up when the slide was out causing a tripping hazard as Marta found out .... The shower base had the screws overtightened that attach it to the floor bucking the bottom of the shower pan . There are several places the paneling was not stapled and need to be done again (I will do this as I was a general contractor and also built bus conversions for the last 30 years). The Crown molding was loose, again not stapled especially at the ends .. We are about to take "BUG" out for her maiden voyage for our 50th Wedding anniversary this weekend so I will know more after we have been in her for a couple of weeks..There is no documentation from Jayco stating what the 50th anniversary package actually consists of.. The F & I girl did her best to upsell us and was extremely personable as was everyone we came into contact with at the dealership.. Overall a great experience and a well tuned organization.. Quality control from especially from Jayco but also at the dealership could use some fine tuning but so far we are a "HAPPY CAMPER" family..We fought side winds and head winds to 45MPH ++ going West on the Gorge but she towed true and straight @ 65 to 70 MPH all the way home albeit a little strain on the fuel economy. We purchased this to replace our 44' Eagle coach as it weighs in at a hefty 39,000 # and my wife thinks it is just to big for the two of us..

We got great customer service leading up to our purchase which was why we drove a fair distance to do business with Broadmoor. When we picked up our trailer we felt rushed and were told that certain things would be addressed before we left but weren't. This could be attributed to the very busy day they were experiencing. In total it was great and we are generally happy, but now finding things that were missed on their detailed inspection kind of leaves a bad taste.

We had a good experience with Broadmoor RV and would recommend them to our friends and family. We worked with Fred and he was awesome! He wasn’t pushy, he gave us space and time to look through the trailers and then would check back with us. Made us feel comfortable for sure. When we went to pick up our trailer after our 2 hr drive, they informed us they couldn’t release the trailer without proof of insurance. It was 4:30 on a Friday and luckily I was able to get our insurance agent on the phone to get those papers emailed right away. It would’ve been nice if, when we signed papers we were informed of needing to bring proof of insurance at pick up. I was slightly irritated with that but otherwise it was a great experience.

Good experience. Only reason not 5 stars - did not lube trailer hitch when installed on my truck/trailer.

Honest good deal. Could have been cleaned up a little better.

Was just looking at travel trailers. Felt a little pushed into a new as opposed to the used we had in mind. They fixed every issue we had and we love our trailer.