Excellent
596 reviews
Brilliant POSHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 560 reviews with 5 stars · Clear filters
Marsha P.
Posted
Amazing customer service!! Made the change over to clover very easy. Quick to answer all my questions. Love our clover system and the help we received from Brilliant POS!!
Response from Brilliant POS· Oct 5, 2020
We are excited to hear Clover was the perfect fit for you business!
Suhail A.
Posted
Great company with great customer service. Stuart made the process run smoothly and answered all my questions.
Response from Brilliant POS· Oct 5, 2020
Awesome, thank you!!
Cindy N.
Posted
They were great , customer service is always excellent. Good price for the system I got . Thank you
Response from Brilliant POS· Oct 5, 2020
Glad we were able to help your business! Thank you for choosing us.
Amy V.
Posted
They are very professional and friendly .A great company. Stuart helps and explains everything to you, even if it's after hours he responds to you too . Very good customer service!
Response from Brilliant POS· May 27, 2020
Thanks for your review!
Martin A.
Posted
I couldn’t have asked for a better POS system! After shopping around numerous POS systems, I landed on Brilliant. All the positive reviews helped steer me towards Brilliant but it wasn’t until I got on the phone with a rep and made my decision, it was a no brainer. Their customer service is phenomenal and they know how to keep their customers happy. If your considering Brilliant, allow me to make your decision easier. GET BRILLIANT! You will NOT regret it.
Response from Brilliant POS· Oct 5, 2020
Thank you!
VJ
Posted
"Brilliant" is a great partner to us. He is the reason we chose this company over another. He is thorough and takes the time necessary to be sure we understand. He is easy-going and fun-natured. We really enjoy working with him.
Response from Brilliant POS· Oct 5, 2020
We are so happy you decided to partner with us too.. thanks!
Tammy
Posted
Well, I have to say that I was pretty skeptical about purchasing a point of sale system. I did not want to be taken advantage of, so I had lots of questions and was a doubting 'Thomas'! We finally made the plunge. Our system arrived within 7 days from ordering. It was super easy to set up. We scheduled a training over the phone; set up our system; and began receiving debit/credit card payments! The system has done everything that we have needed it to do. We LOVE our Clover system and the excellent support we have received from Brilliant and Stuart! I just called today after 1 1/2 months with the system and received a call back within 5 minutes to walk me through a question. Wow....I have been impressed! I joked with them about being the most questioning customer ever! I would recommend Brilliant to future customers! Thank you for proving me wrong!!!!!
Response from Brilliant POS· Oct 5, 2020
We are happy to answer all questions so all of our customers can feel confident with the decision they have made. Thanks for sharing!
The fair C.
Posted
Thanks Cody and Matthew for your attention!! I so happy to work with you
Response from Brilliant POS· Oct 5, 2020
Thanks!
