Excellent
949 reviews
BrightmedsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 838 reviews with 5 stars · Clear filters
Stephen J.
Posted
Great people. Easy to work with. Very understanding.
Response from Brightmeds· Jan 24, 2026
Stephen, we know "medical" and "stress-free" don't usually hang out in the same sentence, but we're out here trying to change that. Really appreciate you noticing that we’re actual humans on this end—not just some automated system. Stay awesome! - The Brightmeds Team.
Melanie M.
Posted
Customer service is excellent if you use the chat feature. The tirzepatide works - I've tried semuglatide from a compound pharmacy and it did not work. This compounded tirzep actually works.
Response from Brightmeds· Jan 21, 2026
Melanie, thank you for sharing your experience! It’s actually quite common for people to find that one compound works better for their system than another, so we're happy we could provide that missing piece for you. We’re also stoked that you’re loving the chat feature—we try to keep it as quick and human as possible. Thanks for being part of the BrightMeds family! - The Brightmeds Team.
Terri G.
Posted
Brightmeds is all they say they are but more. How many places fix a problem with the products not arriving and makes it right even though it was FedEx fault. For 5 days I waited for FedEx to find the product that they'd lost..I emailed Brightmeds and they sent me another one with no questions ask.. I received it 2 days later. Thank you Brightmeds..not only have you helped me with losing weight you've helped me feel better by taken Glutathione...I have more energy, feel better mentally,and my skin and hair feel and look better. So if you're thinking about giving GLP-1 or Glutathione a try don't waste anymore time just give it a try I guarantee you'll be extra excited about yourself and your life. Thank you so much for all your support..
Response from Brightmeds· Jan 21, 2026
Hi Terri, reading this absolutely made our week! We know how stressful it is to play "detective" with a lost FedEx package, but we believe you shouldn't have to pay the price for a shipping error. We’re so glad we could get that replacement to you fast! It’s also incredible to hear how the Glutathione is transforming your energy, skin, and hair—it really is the "secret weapon" for feeling good from the inside out. Thank you for the glowing recommendation. We are so proud to be on your team! - The Brightmeds Team.
Ken W.
Posted
Great customer service. They’re very professional and their product works. I’ve been using them for over a year and lost 60 pounds. Now on maintenance.
Response from Brightmeds· Jan 17, 2026
Ken, 60 pounds is no small feat—that’s a life-changing shift! We’re so glad our service and products have lived up to the right choice for you over the last year. Our goal is to be just as helpful during maintenance as we were during the weight loss phase, so we’re not going anywhere! Thanks for the high recommendation! - The Brightmeds Team.
Katha M.
Posted
My experience was handled promptly and with direct answers to my concerns. I was assured that what I was questioning is normal for some people and Roman offerred me an alternative.
Response from Brightmeds· Jan 17, 2026
Hello Katha, There’s nothing worse than a vague answer when you have a real concern. We are thrilled that Roman was able to cut through the noise, reassure you, and pivot to an alternative that works better for you. Thank you for trusting us to navigate those bumps in the road with you. We’ve got your back! - The Brightmeds Team.
cassie C.
Posted
I was sooo confused when I got my script and it looked like a lower dose than what I had been taking.. 8 asked the Dr for an increase.. I got my medicine in the mail and it was actually a lower dose so I messaged customer support they tried to explain it to me but I wasn't understanding it so I messaged back then they broke it down for me anyway I could completely understand that my prescription had actually been increased but the concentration was more even though the dosage was saying less than what I have been taking thank goodness they clarified that for me because I was about to have a fit great customer service . I had messaged them last night and they got back with me the next morning thanks bright meds
Response from Brightmeds· Jan 17, 2026
Oh, we completely understand! Seeing a smaller number on the vial when you’re expecting an increase can definitely cause a "heart-sink" moment. Concentration math is tricky, and we’re just so relieved our team could break it down in a way that made sense. Thank you for being patient with us while we did the math together—we’re just happy you can move forward without the stress! Cassie, thank you for the feedback, and we're here whenever needed! - The Brightmeds Team.
Cajun P.
Posted
I like the program that y'all provide, it's great I can't say enough about the medication. it's working well I'm hoping to get to my ideal weight 165lb. with y'alls help I will achieve my goals, It's been a blessing, it's making me more healthy.thank you N. Hebert
Response from Brightmeds· Jan 17, 2026
So proud to be part of your journey ❤️ Cajun, Thank you so much for the kind words! It’s an honor to walk this path with you toward your goal weight. We know that getting healthy is a big mountain to climb, so hearing that our program is making that journey "wonderful" means the world to us. Keep that momentum going! We’ll be right here with the support and encouragement you need to hit that 165 mark! - The Brightmeds Team.
Stav
Posted
Seth has helped multiple times he is very helpful
Response from Brightmeds· Jan 17, 2026
Stav, we’re going to have to get Seth a trophy at this point! 😁It’s awesome to hear he’s been your go-to person "multiple times." We love having team members who don’t just answer a question once but build a real connection. We’ll be sure to pass this along to him—it’ll definitely make his day! Thank you for the shout-out! - The Brightmeds Team.
