BrandsMart USAReviews of brandsmartusa.com

Joseph was very helpful getting all of the right connections I needed to complete my purchase. Got the delivery date set up in no time at all.

Joseph was excellent in resolving an out of stock situation with a creative inventory solution on a different model washer/dryer to get what we needed. We had a bad experience with 19 days delayed and nothing shipping before this.

I was helped by Marelys Salinas with my online purchase of 4 Samsung TVs and she was very helpful and attentive.

Joseph was very helpful finding me good dryer. His customer service was outstanding. Thank you

I had an excellent experience with Joey Disomma from the Sales Department. He was extremely kind, professional, and helpful throughout the entire process. He took the time to understand my concern and was very proactive and effective in finding a solution to my problem. I truly appreciate his patience, responsiveness, and excellent customer service. Thank you, Joey, for making the experience so easy and pleasant. Highly appreciated!

Above and Beyond Service! I had a wonderful experience with Marelys Salinas! The service went completely above and beyond, and the cash-out process was amazingly quick and painless. Everything was handled smoothly and efficiently from start to finish. Highly recommend!

I wanted to take a moment to share my experience with your employee, Keyon Barr, and recognize him for the exceptional customer service he provided. I recently placed an order online and unfortunately experienced several issues with the delivery. I was given the runaround, scheduled multiple delivery appointments, and on more than one occasion, the items were never even loaded onto the truck. After dealing with all of that frustration, I had the pleasure of speaking with **Keyon Barr. He went above and beyond to help me resolve the situation. He personally looked for the items I needed, checked what was actually in stock, and took the extra step of resubmitting my order so that we could finally get things moving in the right direction. In a time when so much customer service has become automated and we hear so much about AI, it was genuinely refreshing to experience good, old-fashioned customer service from someone who took ownership and truly cared about helping a customer. **Keyon, thank you for going above and beyond. You are the best. Your patience, effort, and willingness to help made a very frustrating situation so much better. Thank you, Keyon, for your outstanding customer service..

Great service. I am so glad after shopping around I called BrandsMart. Got the best deal and had exceptional service.