Kevin T.
Posted
Change cutting blade more often
I enjoyed the puzzle, but when I opened the bag I noticed some pieces still stuck together. The back of all the pieces had overhang. I suggest changing the cutting blade frequency.

Average
353 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 33 reviews with 3 stars · Clear filters
Kevin T.
Posted
I enjoyed the puzzle, but when I opened the bag I noticed some pieces still stuck together. The back of all the pieces had overhang. I suggest changing the cutting blade frequency.
Catherine Ann B.
Posted
Puzzle was not all cut. Some very large uncut pieces. On some pieces the print was actually coming off the actual puzzle piece.
James S.
Posted
We purchased puzzle #2528495, “Movie Buff.” While the print quality and sturdy stock were excellent, we encountered quite a few pieces that were not fully die-cut or not cut at all. Unfortunately, this made the puzzle frustrating rather than fun, as separating pieces often damaged them and interrupted the experience. We would really like to give this puzzle five stars, but these issues took away from both the challenge and enjoyment.
customer
Posted
The puzzle was great but there was a piece missing.
Elizabeth M.
Posted
Loved the design and fit of the random cut pieces! Three pieces were not cut and the picture easily lifts from the piece when taking apart or putting in place.
Ron N.
Posted
Missing a piece. Actually two of same piece in box. Disappointing
Kacey C.
Posted
I recently received the Brain Tree 9 Pack of puzzles farm living series jigsaw puzzles 4 x 500 pieces & 5 x 300 pieces for Christmas. After completing 4 of the puzzles I realized I got two of the same puzzles ( the parrots ) and am missing one of the cow puzzles ( should be a group of 5 in puzzle. Have loved building them so far just a little disappointed I did not receive one and got two of another instead.
Google D.
Posted
We have the 10 and 1 DecaPuzzle, Christmas series collection. Everything was fine except out of the 10 games we've got two are the same - the Cats and Gifts, 500 piece and no Dogs Xmas, 500 piece. Sooo