Excellent
3,636 reviews
BraceLabHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 3,002 reviews with 5 stars · Clear filters
George K.
Posted
Very kind, informative and accessible representatives guided my selection, sizing and fitting prior to and after receipt of purchase. Thanks Again All!
Response from BraceLab· Jul 7, 2023
Thank you for your feedback, George. We are proud to be your partners in embracing your functional freedom!
Jessica
Posted
Ordering was easy, arrived on time. The product itself works as advertised. Very satisfied.
Response from BraceLab· Jul 7, 2023
Thank you Jessica! We are so glad to hear that you had a positive experience with us, and we hope you continue to enjoy your brace!
Raylene P.
Posted
Phone agent very helpful.
Response from BraceLab· Jul 7, 2023
Thank you Raylene! We are so glad to hear that you received the help you needed from our Support team!
Toni
Posted
I am currently wearing my second set of the thumb braces. The velcro is starting to fray. I spoke with Troy who told me that they last only about a year, depending on how often they are worn. As I wear them every day, it was time to order the setnumber three. Troy was able to take my order and get them sent with no shipping charge. Although they are a bit more expensive that previously, I have given them rave reviews and given my friends a good reference for them.
Response from BraceLab· Jul 7, 2023
We appreciate your feedback Toni! We did change prices for 2023 due to increased material and production costs, but we are glad to hear that you continue to have good results with your braces, and we hope this continues!
Akshay Gupta, OTR, C.
Posted
Good product and customer service. The product is also very durable and easy to maintain. I have recommended it to a lot of my patients.
Response from BraceLab· Jul 5, 2023
Thank you Akshay for your review! We are happy to know that you have been enjoying the brace!
Wm. Thomas Stecher, J.
Posted
Gret product, helpful salesperson. Need to redesign so that the straps and velcro are replaceable.
Response from BraceLab· Jul 5, 2023
Thank you Thomas for your feedback!
Kevin
Posted
I found the product to be the best choice for wrist support even though more expensive. The video was great & necessary on how to put on your wrist. I liked that the description also listed sports activities, including golf. Looking forward to using it when golfing!
Response from BraceLab· Jul 3, 2023
Thanks Kevin for your review! We were glad to know that our resources helped you with your brace!
Happy C.
Posted
Great phone help, speedy delivery!
Response from BraceLab· Jul 3, 2023
Thank you for your feedback! We are glad that our Support Team was able to assist you.
