Richard H.
Posted
Excellent service and information.
Excellent service and information.
Response from BraceLab· Sep 18, 2023
Thank you for your feedback, Richard. We are proud to be your partners in embracing your functional freedom!

Excellent
3,636 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 3,002 reviews with 5 stars · Clear filters
Richard H.
Posted
Excellent service and information.
Response from BraceLab· Sep 18, 2023
Thank you for your feedback, Richard. We are proud to be your partners in embracing your functional freedom!
Sandra H.
Posted
badly fractured right wrist still healing so cannot review yet,but it looks like it will be comfortable and supportive.
Response from BraceLab· Sep 18, 2023
Thank you for the feedback Sandra! We are sorry to hear about your fractured wrist, and we hope it heals well!
Mark L.
Posted
The brace seems to help my pain level somewhat.
Response from BraceLab· Sep 15, 2023
Thank Mark for your review! We are glad to know your brace is working for you!
Linda N.
Posted
When I placed my order I ordered for the wrong hand. Customer service was very helpful and courageous about helping with the exchange. I had my new brace within a week. Thank you so much.
Response from BraceLab· Sep 15, 2023
Thanks Linda for your review! We are happy to know that you had a positive experience with us at BraceLab!
Cathy T.
Posted
Ordering was straight forward, item arrived quickly and fits well. It's definitely helping me!
Response from BraceLab· Sep 15, 2023
Thank you Cathy for your review! We appreciate your feedback!
Heather K.
Posted
Customer service is truly great. I ordered the wrong size and also for the wrong hand. Brian was terrific and took care to send the correct brace.
Response from BraceLab· Sep 15, 2023
Thank you Heather for your review! We are happy to know that we were able to assist you!
DJR
Posted
10 stars needed!!I called to order a product w/no experience about the company. The number was easily located & the call was answered w/out delay. The best part was no transferring “period” I stayed w/the same person who answered. They were very nice & helpful, w/out the standard sales pitch. Phenomenal w/the way he spoke to me. I felt like I was talking to my neighbor! He made everything so easy to understand. Having no knowledge or understanding about the product lingo. I was reassured & explained in easy terms that anyone could understand. A uniquely rare great experience that is impossible to find these days!! Thank you Troy! Great job!!
Response from BraceLab· Sep 13, 2023
Thanks Donna for your review! We are happy to know that you had a positive experience with us at BraceLab!
Jeanne M.
Posted
I contacted customer service two days after I received my brace as the brace was too small. The customer service agent who took my call was very pleasant and efficient. She advised me of the return process and how to order the correct size. Directions and a postage paid mailing label were received by me at my email address in just a few minutes.
Response from BraceLab· Sep 13, 2023
Thank you for your feedback, Jeanne. We are glad that our Support Team was able to assist you and help you find a brace size that was right for you!