BraceLab Reviews | Read Customer Reviews of bracelab.com

BraceLab Reviews | Read Customer Reviews of bracelab.com

BraceLab reviews

Showing 146 reviews with 3 stars · Clear filters

maryanne B.
Posted Jan 21, 2024
Helps the pain ,size runs small
Helps the pain ,size runs small
Response from BraceLab· Jan 22, 2024
Thank you for your feedback, MaryAnne. Please reach out to our Support Team at 888.235.8221 to troubleshoot your fit.
Report
David B.
Posted Jan 19, 2024
Bicycle use.
Purchased to relieve pain at base of thumb while riding bicycle. Brace was uncomfortable on bike. Good product, but not good for my particular issue.
Response from BraceLab· Jan 19, 2024
Thank you for your feedback David. We are sorry to hear that the brace did not work well for you, but we hope you are able to find a better solution for when you are on the bike!
Report
Niall C.
Posted Jan 16, 2024
Given price thought quality and…
Given price thought quality and workmanship would have been higher.
Response from BraceLab· Jan 16, 2024
Thank you for your feedback Niall!
Report
Michael C.
Posted Jan 14, 2024
The service was good
The service was good, the brace just did not do what I expected it to do.
Response from BraceLab· Jan 15, 2024
Thank you for your feedback, Michael. Please reach out to our Support Team for assistance at 888.235.8221.
Report
Becky G.
Posted Jan 10, 2024
Was more about the brace than the…
Was more about the brace than the company. Wore it 2 days and got a very nasty blister thats is still healing
Report
Michael G.
Posted Dec 23, 2023
The straps that fasten on thru Velcro…
The straps that fasten on thru Velcro have developed rips. The product is helpful but extremely pricey as compared to its competitors which are a fraction of the price. I have only been using the brace for 2 1/2 -3 weeks and have needed to repair the straps. I could use a replacement
Response from BraceLab· Dec 26, 2023
Thank you for your feedback, Michael. Please reach out to our Support Team to review your brace at 888.235.8221 or [email protected]. The straps should not be doing that, so please allow us the chance to assist you.
Report
Noemi M.
Posted Nov 20, 2023
Very uncomfortable
Very uncomfortable! I cannot wear it
Response from BraceLab· Nov 20, 2023
Thank you Noemi for your feedback. I apologize that your didn't work for you. If you would like to submit a return request, you may follow the link below. If you have any other questions, feel free to reach out to our support team! https://bracelab.com/rma/guest/login/
Report
JOHANNA S.
Posted Nov 6, 2023
when placing an order online before…
when placing an order online before actually finalizing the order - give an opportunity to review before payment. ie the shipping address, payment info, etc.
Response from BraceLab· Nov 6, 2023
Thank you for your review Johanna! We appreciate your feedback!
Report