Kelsey C. J.
Posted
The company is great
The company is great, but the product I bought was less than expected, at no fault of the company
Great
2,056 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BPI Sports is a leading developer, formulator, and marketer of branded sports nutrition supplements sold through leading specialty retailers and distributors. BPI Sports has a commitment to delivering the best tasting and highest quality products available that help consumers reach their health and fitness goals. For additional information, please visit www.bpisports.com.
BPI Sports (bpisports.net) has 2,056 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 312 reviews with 1 star · Clear filters
Kelsey C. J.
Posted
The company is great, but the product I bought was less than expected, at no fault of the company
Mike G.
Posted
Terrible! I have used BPI in the past, but will never again. They run a sale and I placed an order on line, and they cancel for no apparent reason or none that they can explain to me. I will never do business with BPI again through their site or any other site. Mike Green
Gerardo L.
Posted
You sent me my product separate and it took around 1 month to get both of my protein
Zeljko Z.
Posted
After waiting a couple of days, my expedite order was flagged as a high risk and canceled without any further explanation. I never experienced something like that in my lifetime before. With the same Chase credit card I keep shopping online without any problems. I certainly know that I won't order from BPI Sports anytime again.
Anuar R.
Posted
Received my order over a week late!
Response from BPI Sports· Mar 27, 2018
Hello, Sorry to hear that your order was delayed. Please email me so that I can get more details on why it was delayed. [email protected]
Candy B.
Posted
I took atleast a week to receive a rwponce from them.. I ending up using the product that I order accidentally thinking about they don't respond and just deal with it instead of waiting my money!
Response from BPI Sports· Mar 19, 2018
Hello Candy, I am so sorry to hear about this negative experience with us. Please reach out to me via email so that we can go more in depth about the situation and so that I can have a better idea on how to make it right. [email protected]
RW
Posted
Customer service response was SO SLOW, I'm talking like 5 days. shipping was PAINFULLY SLOW, it took almost a week for my order to be processed, then another week and a half for shipment. At that point I already bought other supplements and should have just stuck to the other company. if you are not satisfied at all with your BPI supplement you don't even get your money back, you get more BPI products... I don't want more BPI products.
Response from BPI Sports· Mar 19, 2018
Hello, My name is Rodrigo, a Customer Experience Specialist, with BPI Sports. I am reaching out to apologize on behalf of BPI Sports and to hopefully set up a time to talk about this negative experience in the hopes to set things right. I can be reached Monday-Friday 9am-5pm EST at (954)926-0900 or via email at [email protected]. Hope to hear from you soon. Rodrigo,
lee T.
Posted
Very poor communication. Have been trying to get a return label for over 2 weeks now and haven’t gotten anything. All I got was an email, with a rep being a smart a$$ about it. Ordered directly from their site and the package came through with an amazon box. Will never order from these guys again!
Response from BPI Sports· Mar 19, 2018
Hello Lee, I am sorry about the delay and poor communication that you experienced, we want on set things right with you on this matter. Please email me directly so that I can get all the details and we can make this right. [email protected]