BluelandReviews of blueland.com

I tried these soap pumps and they have a good concept BUT they are worthless. Keep breaking. Either they get stopped up, Won’t pump correctly, or it’s too hard to push down to pump (hence they don’t last). The company has sent me replacement pumps but after awhile, they always have issues.

I sincerely wanted to like this company but after two of the three plastic "forever" bottles broke after less than a year of use, I couldn't bring myself to keep ordering from them. Sadly, this is another company who is contributing to landfill waste and shamelessly exploiting green marketing to chase profits. They offered me a refund for my purchase but it completely defeats the purpose of me wanting to avoid disposable products. The design of the spray bottles was absolute garbage and frankly I don't care if they claim to have improved the design. This company will not get another penny from me.

Really wanted to like Blueland. Unfortunately, Blueland made this difficult. I bought the entire array of cleaning products. Laundry tablets and dish soap do not clean well at all, spray bottles are made of plastic and the pumps have stopped working in under 1 year. When I tried contacting the company for replacement pumps I got an automated response that I would be contacted in 24 hours. Never happened. Now I feel just terrible as I have switched to Grove and will have to throw away broken useless plastic that cannot be recycled and will be around forever! The very thing I was trying to avoid! Beyond frustrating!

I love Blueland's mission, and their products for the most part, but I've been very let down by the quality of the hand soap. I've had 4 hand soap pumps break, and I'm pretty fed up. Blueland's solution is to just keep sending new pumps and not to try and fix the problem. Kind of defeats the purpose of a plastic reducing solution when you get a new replacement every few months. If Blueland ever fixes this, I'd love to give them 5 stars.

I love this company Major quality issue with the pump Gotta hand it to customer service They kept sending me pumps until one worked The 4th one finally worked Just a hassle I don’t know when I made the purchase This year I know

I made a refill purchase about a week and a half ago for roughly $100. Today, I noticed I had an email offering a 'Free Gift' for a new and larger Tin for the dishwashing tablets. Because the offer expired in a couple weeks I went ahead and made a new order for the 'Free Tin'. I totally expected to pay shipping, but I must have forgotten to click the 'Apply' button when I inserted the promo code they provided. Thus paying for the Tin. I reached out to customer service to make them aware of my mistake and see if I could get refunded for the Tin. They said the Tin must have been purchased with an additional item in order to give a refund. I told them that I just made a $100 purchase a week ago and provided the transaction #. They then said they could not honor the refund bc the promo code was not applied. So which one is it? I never planned on purchasing a new Tin in the first place, and feel as though I was tricked into purchasing one. I went ahead and canceled the order so that I could get a refund on the 'Free gift'.

Use to love Blueland. For about 6 months we’ve used their hand soap and dishwasher tablets (both worked well). We’d also given their powder dish soap a try and had been using it for around the same amount of time. However, I would notice that some of our refill packets were perhaps more finely milled than others. I started to notice that the powder would constantly puff up into the air, no matter how carefully I poured it into a damp sponge. This would instantly irritate my lungs and I would cough for hours. I thought maybe the first time it happened it was a bad batch so I continued ordering refill packets, would even hold my breath when doing the dishes because I knew that this soap was one of the more sustainable options out there. Once I realized the risk on my lungs was no longer worth it to me, I submitted a review on their site stating that I would no longer be using the dish soap for those reasons, but that I still enjoyed the other few products I’ve tried. Blueland reached out via email and insisted that I give the dish soap another try, and offered to send it free of charge. But, I noticed that my review had not been published. I told them, no thank you, and that I’ve tried the dish powder many times with the same result. I also asked that they publish my review. They emailed back, pushing further that I try another free refill from them, and that they would soon post my review. I told them no thank you, again. About a month later I check their website to find that they had still not published my review. However, there were many new 5 star reviews being published every day on that same product. I emailed Blueland again and told them that I found it shady that they haven’t posted my review and that I would like it posted. They’re response was that my review was posted. But it wasn’t, and still isn’t. This resulted in my stopping use of Blueland’s products altogether, and I will no longer support the brand as I find it dishonest with their customers. I’ve shared this with a few of my friends that also use Blueland and they’ve stated that they are also considering the same, as they’ve had problems with the customer service as well; 2 of which have had the same issues—the pump on their hand soap was no longer working and Blueland would not send a replacement until they mail and have received the broken part. Just bad customer service all around.

I placed this order a week ago and it still is unfulfilled. I understand that it may not have been delivered to me yet, but now with the holiday weekend and assuming it actually is shipped the next available date, Tuesday, it will most likely be two weeks or more after I ordered that it actually arrives. I love this company because it allows me to minimize my footprint but I guess I need to look for another company that can do that in a timely manner.