BLEUSALTReviews of bleusalt.com

I agree with customer service being non existent. I purchased 8 2 yard wraps, 4 at a time as gifts. They put 2 wraps in each bag so each gift did not get the bag. Tried calling to ask about it, willing to purchase more and have received no response.

Customer service is virtually non existent. My newly purchased scarf sheds terribly and I hoped to exchange it out for another product. I’ve left phone messages and emails and can’t get a response. No future orders for me.

Rude! Don’t even try and express your real opinion about their product because they will come back and message you with rude remarks instead of acknowledging and telling you how they will try and improve. Product is low quality. Scarf is too stretchy and long. One wash, one wear. Not purchasing anything from this brand again. Difficult to contact customer service.

I love the concept …but they have LONG , LONG way with regard to quality. This is a very high price point for “chic casual”. Creating stylish comfort in this upscale casual style…takes a little more effort then just up-cycling soft materials. The idea behind this line is great…execution…HORRIBLE! 1. The sizing…seriously…1,2,3,4…what is that? Trying to be unique or obscure…DON’T . Just make it something most people recognize…S,M,L,etc. 2. The inconsistent manufacturing…sometimes you a hem in your sleeve…most or the time you done. Sometimes you get a hem in your pant leg…sometimes you don’t. Can you please…please get a quality control process on board. Because it leads me to the next complaint: 3. No returns …seriously?? You’re a very inconsistent, new clothing line with weird sizing and you will only offer store credit. And did i mention inconsistent quality, sizing and smell….i guess I didn’t cover that yet. All of the clothes MUST be washed BEFORE you think about wearing them. They smell of very strong chemicals. I have called and emailed the company on a number of occasions because I truly want a great quality product. However, I get nothing back in response other than an “oops were sorry..:happy to exchange “. Oh yeah…great, for another Terrible product that’s poorly made and smells like chemicals. NO THANK YOU!!! So sad…but avoid this company! I’ve given them lots of feedback…no response!

Their site won’t let you enter without giving them your email address and agreeing to accept emails from them

I purchased the medium length scarf and added the monogram. I bought it to wear on plane trips as I travel weekly for work. As a safety precaution related to COVID I washed it according to instructions one time and the material pilled up and has snags the fabric aged to significant degree with only one wash and air drying. This purchase was 100.00 before adding the monogram. After washing the fabric it looks very low quality. Do not buy it was a complete waste of 100.00. I was very disappointed as it was my plan to purchase approximately 10 scarves as Christmas gifts. I am glad I decided to try it out myself first.