Excellent
165 reviews
BigScootsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
BigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.
BigScoots (bigscoots.com) has 165 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 161 reviews with 5 stars · Clear filters
A B.
Posted
Great host! Affordable with super fast and friendly customer service.
Response from BigScoots· Apr 30, 2026
We really appreciate the 5 stars! Glad to hear you’re enjoying the speed, affordability, and support. We’re always here if you need anything!
Michael O.
Posted
Exceptional service! They get it right the first time. They’re a hosting partner you can rely on.
Response from BigScoots· Apr 30, 2026
Thank you so much for the kind words! We’re really glad to hear you can rely on us, it means a lot to our team. We are always here and happy to help!
Sara D.
Posted
great service - they reply most of the time - immediately. Professional. Easy to manage the wp portal . I am very satisfied.
Response from BigScoots· Apr 30, 2026
Thank you so much for the kind review! We’re glad to hear you’re satisfied and that our support and tools have been helpful to you.
Kristen S.
Posted
I’ve used BigScoots web hosting for many years and recommend them to everyone. Their team is quick, competent, and friendly. It’s a huge relief to know that a real human will help me with my issues when I put in a support ticket! From security to site speed and performance, they’ve helped me with it all. Having worked with some of the giant web hosts on other people’s sites, you can’t even compare the level of service you get with BigScoots. I’ll remain a loyal customer as long as they’re around.
Response from BigScoots· May 1, 2026
Thank you so much for your kind words and continued trust over the years! We’re really glad to hear our team, performance, and support have made a positive difference for you. We truly appreciate your loyalty and are honored to have you with BigScoots!
Kristi W.
Posted
Big Scoots has the best customer service! The support team is always friendly, helpful, and handles requests quickly. They're the best!
Response from BigScoots· May 1, 2026
Thank you so much for the kind words! We’re really glad to hear you’ve had such a great experience with our support team. We truly appreciate your feedback and are always here whenever you need us!
JM
Posted
Excellent and fast customer service. Super nice agents and an exceptional product.
Response from BigScoots· May 1, 2026
Thank you so much for the kind feedback! We’re really glad to hear you’ve had a great experience with our team and service. We truly appreciate your support and are always here whenever you need us!
Naomi
Posted
Cannot say enough good things about this company. Wonderful, prompt, professional, and genuinely helpful customer service.
Response from BigScoots· May 1, 2026
Thank you so much for your kind words! We’re really glad to hear you’ve had such a positive experience with our team. We truly appreciate your feedback and are always here whenever you need us!
Linda B.
Posted
Top-notch customer service. Unlike some other providers, I've never had to wait for someone to respond to support tickets. Plus, they don't talk down to me when they answer questions.
Response from BigScoots· May 1, 2026
Thank you so much for the kind feedback! We’re really glad to hear you’ve had a smooth experience with our support team and that responses have been quick and helpful. We truly appreciate your support and are always here whenever you need us!
