BiggerPocketsReviews of biggerpockets.com

Bought a subscription to download a rental contract. Could not Log in no password reset or anything would work. Could never Log in until later when a customer service rep sent me a homogenous password. Impossible to reach anyone on the customer service line: it's a voice mail machine!? I used their agent to buy a house, but that experience was at least better than trying a subscription! Never again! Cannot reach customer service. They call me each morning at 800 am to 900 am when I'm at work still. Then after that their unreachable

Scam and rip off company!! They would charge you for a service that was never rendered. I never used the service for the entire year and t=when the year was over, I was auto charged on 04/15/24 without my authorization $390 a year for a membership that I never even used. It was not till 4/15 that I was notified of the charge of $390 . As soon as I received the email about the charge, I immediately called them on the same day and canceled it with Michael and he told me I have to goonline and do it and couldn't . He said that I have to call them, which is strange and i did a couple of times and noone answered the phone. When I finally was able to speak to someone and contacted them, I was told by Hillary that the Auto charge is automatic when you buy their membership and I don't recall allowing them to do so and i did not!! Had I known, I would never have bought their membership. This is not right and I never heard of a company charging people for a service not rendered and why would you charge me a month service when I never used it and when I canceled the same day the charge was billed. My message To Hillary is below. Good afternoon Hillary, I never received your reminder email on 03/01. It must have gone to spam. If I did, I would have canceled it then as I never used the service. I canceled it on the same day I received the invoice, which was 4/15 and that’s why I reached out to Michael, who canceled it the same day when the charge was still pending. I tried calling your office and was not able to reach anyone till 4/17 and Michael said that you are a small team and to call again and I did and spoke to Rachel, who assured me that she will process it right away and she did . I was never told I would be charged one month. Also, if you check my profile, you will notice that I never even used the services throughout last year. With that said, I would greatly appreciate a refund of the $32.50 difference that you deducted. Up to now , she refused to refund me the $32.50, which I feel is wrong and unfair considering a cancelation was done the same day and I never authorized the auto charge of my credit card. This is more about the principle and what's right and what's wrong and not about the money but will make sure that it is reported. I tried resolving this matter amicably with the vendor via email and phone prior to writing this review but unfortunately I have been unsuccessful. I will definitely be reporting these practices to the right authorities as I see I was not alone to be ripped off and scammed and I hope my experience will be beneficial to someone who was considering using their services .

The investor friendly realtors are not vetted. The realtors I attempted to work with were not at all experienced in real estate investment or even worse,not experienced and scammers. Honestly,BiggerPockets is about getting you to buy into their membership with the promise of game changing information.Unfortunately, the $250 membership education is very dated. The only part that is updated is the forums that the general public posts on and not the people who run the website.

I asked to be refunded for a monthly subscription immediately after being charged for it. I was told "nope, sorry we don't do that, but you can just continue to use the service for the next month." LAME, horrible customer service. Bad sentiment left on a new user.

WARNING!!!AVOID THE BIGGER POCKETS LEAD GEN. Its the worst lead gen I have ever dealt with. its a complete overcharge ripoff. The sales people will lie just to get the sale. The leads are very very low quality and the majority will be wholesalers or people trying to sale you on something. Straight up trash!! Not even deserving of a single star. Customer service was of no help. They got their money so they don't care about the salespeople scamming with lies. Do yourself a favor and go elsewhere..

Adam Macias with BiggerPockets used our client's local service ads(paid) profile to offer his services. Why market to real estate agents through their own paid marketing platforms? "Are you working with investor buyers and finding deals​ in Charlotte? The interest rates since last June have been making a lot of agents nervous​. Are you against the idea of speaking more about this?"

Keeps blocking me from my account

in nearly every article the authors confuse net income, net operating income with cash flow and use those terms interchangeably. they are not the same. they are reported on two completely different financial statements. Second, nearly every author erroneously refers to capitalization rate as a ROI calculation. it is not. it is an index that reports the properties ability to generate net operating income as a function of the price. the terms are rearrangeable to solve for the missing terms. all ROI calculations involve cash flows. a few authors claim it is a different way of looking at things. No, there is no different. Except for tax treatment for real property, real estate is just another asset class. same financial statements. same ROI calculations. authors went to clown school because they clearly didn't go to business school.