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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4Great

Reviews4,547 About Contact

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Rated Honest: 2026

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

Showing 327 reviews with 4 stars · Clear filters

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Patient
Posted Jul 18, 2020
First time there
First time there. Was good experience.
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Barbara and Daniel K.
Posted Jul 16, 2020
Went in for the COVID test
Went in for the COVID test, everything up to that point was well planned and thought out. But when the P.A. came in to swab our noses she used a REGULAR Q-TIP to perform the test, only swapping the nostrils. Why wasn’t she testing with the correct elongated swab for the COVID? Both our tests came back negative!!
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Patient
Posted Jul 15, 2020
Quick & convenient!
Quick & convenient!
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Patient
Posted Jul 1, 2020
Service was safe
Service was safe, fast
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Patient
Posted Jun 26, 2020
Covid testing
Fast and professional. As a healthcare worker myself, I appreciated the care and concern the nursing staff took during my visit
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Patient
Posted Jun 24, 2020
Mostly positive
They were nice, efficient, courteous, and delivered my results in a timely manner. I was not terribly thrilled that I had to go to the bathroom at a nearby store while I waited for my appt time. Mostly positive.
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Lamont
Posted Jun 24, 2020
took a bit longer to get my covid test…
took a bit longer to get my covid test results, but otherwise the service was fast and worry free.
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Patient
Posted Jun 24, 2020
Very courteous
Very courteous
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