Patient
Posted
Very clean friendly and efficient.
Very clean friendly and efficient.

Great
4,547 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 327 reviews with 4 stars · Clear filters
Patient
Posted
Very clean friendly and efficient.
Dawn
Posted
My visit was easy, safe, efficient and pleasant. Everyone I encountered were kind, helpful and responsive. The facility was bright and clean. The technology involved in my visit is a welcomed bonus to aid in managing my healthcare. I will return to BetterMed Urgent Care.
Patient
Posted
Very friendly and fast.
Patient
Posted
I made an appointment online and checked in immediately. I was escorted to a room and had vitals and samples taken promptly, only to wait for over 45 minutes in the room with no attention or estimated wait time. The doctor was very nice and treated me effectively so I am very thankful overall. I just wish I could have had an honest wait time.
Patient
Posted
Overall not a bad place to go to get COVID tested. Only downfall was that I was on hold for an hour+ to get checked in over the phone. After that everything went quick
Kate
Posted
The care I received was excellent. It was quite difficult to sihn up for an appointment because of Covid but was able to. Wait time for appt was minimal. When I called several days later with questions I was addressed almost immediatley. I would go again if I needed care.
R L.
Posted
I was seen quickly with very little waiting. The staff was competent and informative.
Patient
Posted
Good experience but I had to wait for 40 min from my schedule time