Excellent
82 reviews
Better Lending LLC. NMLS 2085351Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a full-service mortgage lender with an easy and transparent process, with lower rates.We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank.NMLS: 2085351
Better Lending LLC. NMLS 2085351 (betterlending.com) has 82 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 75 reviews with 5 stars · Clear filters
Tiffany
Posted
Better lending loan officer Trena Jackson has gone over and BEYOND FOR MY CLIENTS!!! Trena provides exceptional customer service. Trena will be my preferred lender when it comes to getting my clients in their home. Thank you Trena you are amazing.
Dierdre J.
Posted
Ms. Trena Jackson was very professional, attentive and transparent I must say. She was very knowledgeable and what caught my attention the most is that when I would speak with her to get clarity, she "Listened to Understand, not to Respond" which made this Closing go smoothly as possible!!! I will recommend Ms. Trena Jackson to be your Loan Officer Extraordinaire!!!!!
Meredith T.
Posted
Kevin surette was the most helpful and kind person I’ve worked with in a long time. He made the process so easy. Being able to do all of this from home and with ease was the best process I could’ve hoped for.
Phillip T.
Posted
It was quick and easy.
Debbie L.
Posted
Allen was fantastic love him and the fast outstanding work he did for me . He went above and beyond. I highly recommend this company.
Response from Better Lending LLC. NMLS 2085351· Oct 15, 2024
Hi Debbie! We really appreciate you taking the time to leave us a review, about Allen and the service he provided to you. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Calvin C.
Posted
I had an outstanding experience with Better Lending. The entire process was incredibly professional and well-organized from start to finish. A special thanks to James, who made everything effortless. He took the time to walk me through each step, ensuring I fully understood everything and that it was the right decision for me and my family. His professionalism and attention to detail were truly impressive, and he followed up with me at every milestone of the application process. I highly recommend Better Lending to anyone looking for a mortgage. They made the process smooth and stress-free!
Response from Better Lending LLC. NMLS 2085351· Sep 30, 2024
Hi Calvin! We really appreciate you taking the time to leave us a review, about James and the service he provided to you. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
mika S.
Posted
Trena, was very vested and made my first time buying experience a memorable one. She was upfront, honest and set realistic expectations. I’ve since referred friends and family. Thanks Trena you were amazing as well as professional.
Response from Better Lending LLC. NMLS 2085351· Nov 7, 2023
Thank you so much for your review! We truly appreciate you taking your time to review Trena! We are so glad to hear that you had a great experience here at Better Lending!
navish N.
Posted
I highly recommend better lending to anybody. Anand worked with me as he was very patient and help me through every step. It almost felt like he was family as the way he was helping me out. I definitely will say I didn't even think I'd get approved and he was able to help me get proof of more than what I expected and we were able to close under 30 days. Once again Anand thank you so much for everything you've done for me and my family.
Response from Better Lending LLC. NMLS 2085351· Nov 7, 2023
Thank you so much for your review Navish! We truly appreciate you taking the time to share! We are so glad to hear that you had a great experience with Anand here at Better Lending!
