Better ImpactReviews of betterimpact.com

The Technical Support Team at Better Impact is always ready to assist our staff and this is very important to us as clients. If you want to be sure you will have the support you need and work with a company that has a friendly team available to you when needed, this is the company for you!

The Better Impact team is superb with assisting in setting things up from the start to being on stand by for any question you need on the fly. I am still learning a lot about this software but truly love it. There is so much you can do with it and it really allows you to communicate with your volunteers with ease. I still have a lot to learn but am confident with the consistent help that is always available. Highly recommend!!

Better Impact has a little bit of everything for every module. I work heavily in the Volunteer Impact side of things and couldn't be happier with the autonomy my volunteers get to use when scheduling, reporting volunteer hours, checking their availability, tracking their qualifications, completing eLearning Modules, leaving feedback after volunteer shifts, and reviewing documents I have for them all just by logging into their volunteer portal.

Better Impact has made managing our volunteers, our organizational activities and tracking our volunteer hours so much easier. Not only for us but for our volunteers. Having the app as well as massive amount of backend controls is a game changer. Really impressed with the support as well, I have never been disappointed or walked away still with the question. In 25 years of working with volunteers this was definitely the biggest improvement I've been able to implement with such fantastic results.

My animal shelter was using an expensive and antiquated Volunteer Management Software before making the switch to Better Impact. While change itself can be overwhelming, the Better Impact team made the transition as smooth as possible. Between the sales person answering questions transparently (not just to "make a sale") and the new client check-ins post-sale, everyone has gone above and beyond to make sure this was the right software for us. We've been using it since September (about five months now) and it has been instrumental in growing our Volunteer Program, overhauling the onboarding process, and just making things easier for our staff to manage recruiting, training, and retaining volunteers. THANK YOU!

After evaluating six volunteer management systems over more than a year, Volunteer Impact was the clear winner. Since implementation, it has even exceeded our high expectations for coordinating our volunteer emergency responders, both in 'blue skies' and in crisis deployment situations which involve constantly-changing shifts. And the staff -- oh boy, the staff. Their knowledge and dedication are unmatched in any industry, from initial contact through ongoing support more than a year later. I don't think I have ever written an online review in my life, but Better Impact is so good I am compelled to sing their praise to anyone who will listen. The systems Volunteer Impact has replaced for us include Volgistics, SignupGenius, Emma, Tockify, and a video learning/quiz system. We now have *far* better capabilities and less overhead -- all at a lower price point.

From the first phone call with Andy, he listened and asked a lot of questions about our needs, the organization and how we wanted to interact with our volunteers and staff. We have been so happy with the process the online training, to its launch with volunteers. They system is easy to use for both staff and volunteers. Onboarding is a dream, as is rostering, communication is easy and managing volunteer profiles has really helped us understand our people better therefor our engagement and retention has improved. Support from the Better Impact team has made the journey all the better!

We have been using Better Impact for 5 years now after an exhaustive search and trade study of available tools. Better Impact remains the most cost effective and is powerful yet very easy to use.