Great
756 reviews
Better2KnowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Lara
Posted
My Covid 19 antibody test arrived quickly. Took my sample, sent it off and got my result within two days which I'm very pleased with. Good communication with the Customer service team. Would use Better2Know again in the future!
Response from Better2Know· Jun 12, 2020
Thank you Lara for your kind words. We were pleased to help you.
Elisa L.
Posted
Good experience whole way through
Response from Better2Know· Jun 12, 2020
Thank you for reviewing us, we are delighted to have served you.
Mark N.
Posted
Great customer service. Quick results. Really helpful throughout the complete process. Recommended.
Response from Better2Know· Jun 12, 2020
Thank you Mark, we will make sure the customer service team know your views!
Peter
Posted
Efficient service with result within a week of ordering the test.
Response from Better2Know· Jun 12, 2020
Thank you Peter
Sheila A.
Posted
I found Better2Know a great company, with knowledgeable and kind staff that do all they can to advise and help there customers. I posted my test on a Monday and received my results on the following Thursday Excellently service would highly recommend
Response from Better2Know· Jun 12, 2020
Thank you Sheila , it was our pleasure to serve you.
Ricky L.
Posted
The staff have been in touch at every point in the process from buying to receiving results. Great company and great service that I would recommend for anyone.
Response from Better2Know· Jun 10, 2020
Thank you Ricky, we were delighted to be of service to you.
Mark
Posted
Excellent service and fast results for my Covid-19 Antibody Test. Great Customer Service!
Response from Better2Know· Jun 10, 2020
Thank you for taking the time to review us Mark. We were pleased to be of service.
Paun Cristian I.
Posted
Best service! Less than 12hr had the results! Thanks for your professionalism!
Response from Better2Know· Jun 10, 2020
Thank you for taking the time to review us Paun, we really appreciate it.
