Great
756 reviews
Better2KnowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 608 reviews with 5 stars · Clear filters
Camila B.
Posted
Excellent, all the support and work from the customer sevice team was perfect. And the result back in time
Response from Better2Know· Nov 3, 2020
Dear Camila Thank you for taking the time to leave us a review. We were pleased to be able to help you.
Sitesh M.
Posted
Truly Excellent !!!. Easy guideline to take sample, pretty quick on test and reporting. Most importantly they are very much polite in every communication and happy to help always. I always recommend better2know.
Response from Better2Know· Nov 3, 2020
Thank you for taking the time to review us Sitesh. We were pleased to help you.
Gary
Posted
Exceptional service. Far exceed my expectations and all tests done ahead of schedule. A very happy customer and will not hesitate to use again and recommend to others. Thank you all at better2know you took a lot of strain and worry from me.
Response from Better2Know· Nov 1, 2020
Dear Gary, We were pleased to be able to help you. Thank you for taking the time to leave us a review.
antareep K.
Posted
Great service.live it
Response from Better2Know· Oct 30, 2020
Thank you for taking the time to review us Antareep.
Barbara W.
Posted
An efficient service with quick results. I particularly liked receiving a personal email and a named person to communicate with.
Response from Better2Know· Oct 29, 2020
Dear Barbara, Thank you for taking the time to leave us a review, we really appreciate it.
Vitalis N.
Posted
Excellent communication skill. Very friendly yet professional in terms of customer orientation. I would highly recommend them.
Response from Better2Know· Oct 29, 2020
Dear Vitails, Thank you for recommending us, we appreciate you taking the time to do so.
Claire
Posted
Excellent communication and service. Test results speedy. All in all perfect especially if trying to get away on holiday. Highly recommend
Response from Better2Know· Oct 28, 2020
Thank you for taking the time to review us Claire, we really appreciate it. We hope you have a lovely holiday.
Bansri T.
Posted
Better2Know...reliable and always so prompt at replying to mails. Second time I have ordered their Covid fit to fly home kit and they won’t let you down. Thank you to Louise, especially.
Response from Better2Know· Oct 26, 2020
Thank you Bansri. We hope you have a safe flight.
