Shari's BerriesReviews of berries.com

This is the second time I pick a delivery date and the berries aren’t delivered on time. My order was to be delivered on Tuesday, but instead they were delivered on Wednesday. Thankfully this time they were still good. Love the product, but disappointed in the delivery.

I would give a zero star if I could. They absolutely ruined my Mother’s Day surprise from my husband by never sending my flowers ( after stating day after day they were coming ) and the strawberries sent were full of ants . ( again said they would send new ones never did )

I ORDERED TWO BOXES OF CHOC. BERRIES ON 05-07-2024. FEDEX GOT THEM THERE. GIRLS WERE HAPPY WITH THE ITEMS. I RECEIVED A TEXT FROM SHARIES BERRIES LAST NIGHT. 05-15-2024. FEDEX TEXT ALSO TELLING ME ABOUT THE SHIPMENT. I DID NOT PLACE THIS ORDER. I CONTACTED SB, CUSTOMER SERVICE THIS A.M. YEP,, YOU GUESSED IT. NOBODY KNOWS A THING ABOUT IT. WHO DID WHAT, WHEN, HOW, NOTHING. WORTHLESS. ABSOLUTELY WORTHLESS!!!!! I CONTACTED MY BANK AND HAD THE DEBT CARD, (BILLING CARD) SHUT DOWN.. I CALLED THE OFFICE WHERE THE ORDER WAS SENT. YOU KNOW,,, THE ORDER I DID NOT ORDER. YEAH,, THAT ORDER. THE OFFICE RECEIVED THE ORDER. I TOLD THEM TO ENJOY THE FREE TREAT.. SO, I COULD NOT BE TOLD WHO PLACED THIS ORDER, 05-15-2024. SO I GUESS SHARIES BERRIES IS A BENEVOLENT COMPANY. ORDER FROM THEM KNOWING YOU WILL NOT NEED TO PAY FOR YOUR ORDER. NOT SURE HOW MUCH LONGER THEY WILL BE IN BUSINESS.

i didnt get the order from them the support agent is the worst, wasted 30 mins to just check on an order and when i told her that i had work to do, she kept spamming in chat that she needed 1-2 min to check on the order after she previously did this 5 times.

Order for Mothers Day and accepted payment with delivery date on Sunday (Mother’s Day ). No delivery, called on Monday and talked to overseas customer service agent who could barely speak/ understand English and eventually, after 35 minutes on phone, said delivery on Monday. Did a follow up online chat on Monday to assure delivery and found that no delivery date was set and offered new delivery 5 days after original Mother’s Day delivery and 20 % off next order, lol There is no recourse and zero customer service I completely cancelled the order. I will never again order from Shari’s or 1-800-Flowers and will advise others not to use this fraudulent company.

Sent berries for Mother's Day. Box soaking wet, ice pack melted, chocolate melted off the berries. It looked gross. Called immediately and they said they would re-send. Never did. Called again and they said it would be two weeks. NEVER AGAIN! Terrible disappointment.

Order did not arrive as paid for. Customer service is horrendous, slow and ineffective. Disconnected multiple times, only to be told they can't do anything on their end. Will not order from again. Stay away!

The strawberries I received were very small and some also looks like they were rushing to do them. They are definitely not good quality. Although these were gifts, I am truly disappointed at what I received. And also advised my daughter to never order from here again. This is the second time I received a box like this. The first time they were replaced. The replacement looked way better than what I originally received. Now I get another order and we are back to square one. It seems like if you dont say anything, you get the crappy, small, rushed job strawberries, but as soon as you complain they send a better package. Buyer beware. Stay far away from this company. You do not get what you pay for. I would never recommend this company to anyone.