BellezeReviews of belleze.com

Excellent customer service! My fireplace arrived defective. I called their customer service and was issued a replacement within a week. It is beautiful and well made and works perfectly. 5 stars!

Customers service was excellent. On top of things when I emailed for help on replacing damaged part. It was very easy to explain and get it resolved with hassle free. I would definitely purchase and recommend this company to anyone.

Love my fireplace and all my neighbors have complimented me on it as well. This unit is very pretty and sturdy and the size fits my room perfectly. I would recommend the unit!

Belleze has a lot of really nice looking stylish products that I was drawn to. I bought a tv stand with fireplace insert that was made of quality materials with good instructions for setup. I had a small issue with the digital fireplace insert, but customer service made it right in record time!

I just recieved my Belleze fireplace TV stand. Dark Walnut. Started putting it together and half way thru noticed one of the pieces was cracked. Called customer service right then and they took care of my issue. Very impressed. Was able to get it together enough to use fireplace and get a good idea of how it will look when totally together. Gonna LOVE IT!

Awesome customer service ! I have little problem with my fireplace, heating was broken. After one call to customer service this girl Rebeca help me right away sending the new parts without any extra cost. Very recommended product.

Had an issue with a non-working remote, customer service was easy to talk to and took care of my issue!

Our Belleze heater was delivered with a shattered door. The customer service representative addressed this issue and immediately replaced it with a new one, along with keeping the broken one. The customer service was absolutely excellent, and the heater is beautiful and works fantastic!