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717 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today is where the future becomes a reality, and that’s why we believe that every “today” should be extraordinary. People-centric design and an obsession with details are at the core of what we do at Belkin. We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions. From humble beginnings in a 1980s Southern California garage to celebrating 40 years as a market leader and innovator in 2023, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.
Belkin International (belkin.com) has 717 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
Showing 648 reviews with 1 star · Clear filters
JustACustomer
Posted
They sent me the wrong item. Chat just points me to phone them up, so I phone them, they ask to send an email to them with proof. I send it it over. This was a month ago. I still haven't recived what I ordered nor have I got a response. They are just ignoring me after I have sent many follow-up emails. If you must order from them, just order through Amazon.
Dana
Posted
Worse company I've ever dealt with. My product was faulty. No return details on their website. Had to queue for 1 hour and 8 mins to speak to someone. Then had to fight to return my item. Got a return label - but they expected me to pay for the postage. Their products might be ok, but I'd buy them from John Lewis or another store, rather than dealing with them directly.
Malvin R.
Posted
It will always take them an hour to pick up the phone, however, their live chat customer service can't do a single thing other than referring you back to the customer service on the phone. They purposely make it that way so customers will give up on reaching out to them and they can run away from claims or responsibilities on lost or defective orders. Don't provide them with your business until they fix this.
customer
Posted
I bought an iPhone 15 Pro Max from an Apple Store last December. I was talked into having a Belkin screen protector at a cost of £34.95. This was fitted at the Apple Store. Within 3 months the screen protector was showing air bubbles underneath which gradually got worse until a few weeks later the screen protector fell off. I complained to the Apple Store who told me it was nothing to do with them but contact Belkin. I did this through e-mails sending the receipt and warranty. I was then told that the screen protector was out of stock but they would definitely have a new one for me by the end of August. I heard nothing from them. I e-mailed them again during the first week of September and no reply. I e-mailed again the second week of September and no reply. I then went onto the Live Chat and actually explained what happened. Live Chat was not easy. I found I could not type a reply in the box unless I left the chat and then came back to it. The screen protector I needed was still out of stock. I insisted on a refund as I had now bought a screen protector at a local phone shop. I was told it could take 30 days for a refund to be approved and probably another 30 days for the money to go back into my account. I said go ahead as I have been waiting 2 months already. Last week I received an e-mail from Belkin about claiming my refund which was not an easy process. I was sent a code and then HSBC refund service e-mailed me another code that expired after 15 minutes. What a rigmarole. You would think I was claiming back £3,495 instead of £34.95. I persevered with this as I was so angry. I even told Belkin that Boeing can produce an aircraft every 2 weeks but they cannot produce a screen protector in 2 months. A few days ago my refund was in my bank account. I will never have anything to do with Belkin again.
ginger A.
Posted
I purchased Belkin InvisiGlass Ultra Screen Protection for iPhone mid-July 2024 for $44 at the Apple store and had a technician install on my new iPhone. Felt a bit of a scam but I thought why not, I want to make sure my phone was protected and I trust Apple and apparently they trust Belkin enough to carry their products. Huge mistake, Belkin's product was not as sturdy as what I buy at the corner shop and their customer support is terrible. As directed I registered it for the warranty and thank goodness I did - this screen protector cracked within a week, fastest this has ever happened. I tried completing the form to on the website for them to send a replacement but the website was super glitchy and not working so I called Belkin customer service to get a replacement sent. I was on hold for 20 minutes so tried the website again while still on hold. After trying a couple of workarounds I finally was able to complete the form to request a replacement, which I'm not sure will go through because there was no place to upload a photo of the damaged screen. At 27 minutes on hold and no help I decided to hang up.
Norbert K.
Posted
Ich habe bei Apple für das iPhone 15Pro eine Display-Folie von Belkin gekauft und aufziehen lassen. Die Folie hat 3 Jahre Garantie, die laut Apple von Belkin geleistet wird. Nach 6 Monaten hat die Folie Risse. Bei Belkin wurde der Garantiefall aufgenommen und mir die Bearbeitungsnummer geschickt. Das war vor 3 Monaten, seitdem rührt sich Belkin nicht mehr, auch nicht auf schriftliche Nachfrage. Apple stellt sich stur, sind nicht zuständig (auch dafür 0 bis 1 Stern für Apple)
Caroline S.
Posted
À fuir … acheté via Apple … un chargeur téléphone de voiture … qui se décolle … même pas 1 an … une honte. Des messages envoyés au sav… pas re réponses … une HONTE… vraiment hors de prix pour une qualité plus que mauvaise
Chris D.
Posted
Still Scamming ! We definitely won’t take your money unless we take an order ! - LIE ! We’ll get the refund department to e-mail you ! - LIE ! We’ll refund you in 2 working days ! - LIE ! When you are not busy scamming others, perhaps you will give me my money back……?. Clearly not…… DON’T GET SCAMMED LIKE I DID !
