Bad
717 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today is where the future becomes a reality, and that’s why we believe that every “today” should be extraordinary. People-centric design and an obsession with details are at the core of what we do at Belkin. We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions. From humble beginnings in a 1980s Southern California garage to celebrating 40 years as a market leader and innovator in 2023, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.
Belkin International (belkin.com) has 717 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
Showing 648 reviews with 1 star · Clear filters
Ann P.
Posted
Order placed 3 weeks ago, not arrived. Belkin is almost impossible to communicate with! Chat can't help, they say phone. Phone didn't help. Tried email, they didn't help. I asked initially for an update on delivery but since have asked for a refund. I have had nothing. Truly awful. If I could give no stars instead of one I would. Corporate evasion of helping customers at its worst.
John S.
Posted
Really poor experience, placed an order over 2 weeks ago, advised item has been shipped. DHL advised a week ago there was an exception and DHL needed to contact them, since then been trying to get a response from their support team - it seems to be non existent. Waited in the phone for 45 mins before being answered and now constantly told wait a further 24/48 hours for response. They are now saying due to a large number of contacts my response will be delayed, clearly points to a poor support setup and don’t value customer care. Have tried contacting them via various methods but not getting anywhere, also asked to escalate my complaint but they are not interested - telling me to be patient. Avoid at all costs, wish I had not placed an order with them.
Martin H.
Posted
Ordered cables on 27th October. No delivery after 10 days. Contacted the Chatline - agent could not tell me if they had my order even though I gave the reference number. She suggested I contact the Hotline. 20 minutes now and no answer - just bad music. So now I need to contact my card company and cancel. Belkin - my order ref is BEC00266033. If you can be bothered, phone me. Disgusted - Martin
Yiset L.
Posted
Servicio al cliente nefasto. Llevo mas de 3 meses esperando un reemplazo de protector de pantalla. Las personas de servicio al cliente te cuelgan en cualquier momento. No puedes expresarles tu frustración porque te cuelgan. Los productos son carisimos y de mala calidad. NO COMPREN NADA DE BELKIN
Manoel S.
Posted
Service après vente minable et mensonger : on el dit vitre garantie à vie bla bla bla il suffit de scanner le qr code et ils vous en renvoient une … La vitre la tenue 2 semaine ( qualité zero ) et ça fait 1 mois que j’attends la nouvelle car il me manque un numéro d’achat que ni Apple ni moi n’avons … Plus jamais un achat chez belkin
Oğuzhan K.
Posted
I tried to make a purchase on Belkin website. Although I tried with two different cards, my payment got rejected with the same error, and my order was not confirmed. However, my both cards have been charged. Their support team keeps saying just wait we informed the finance team, but nothing happens. They definitely looks like scammers.
Craig S.
Posted
Terrible experience with Belkin. I’ve been trying to get a VAT invoice for over three weeks through customer support, and every time they say it’ll be sent in 24–48 hours, but it never arrives. I even waited 45 minutes on the phone without anyone answering. On chat again, they told me they can’t issue invoices or even see my order, meaning I was lied to on multiple occasions. I’ll be buying from Anker from now on.
Thierry H.
Posted
Achèté protection écran il y a 1 semaine , déjà fracturé à 3 endroits de part en part sans aucun choc (juste dans ma poche ou posé sur une table) , ça ne sert à rien , juste dépenser son argent
